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What is Vidyard?

Vidyard provides an efficient platform for creating, storing, and sharing videos, which allows you to stay connected with clients and colleagues, especially during challenging times. Although email is still a valuable communication method, it can often feel mundane. With Vidyard, you can produce and distribute dynamic sales videos that captivate potential clients, transform leads into actual sales, and successfully close deals. Furthermore, you have the ability to create internal communication videos that effectively reach employees at all levels within your organization. Its streamlined video features empower impactful onboarding, training sessions, and corporate communications that prioritize both security and usability. By harnessing Vidyard, you can elevate your marketing strategies, utilizing its tools to host videos, monitor their performance, and integrate video content into your email outreach, content development, and broader digital marketing initiatives. This approach not only enhances audience engagement but also leads to improved outcomes across all your communication efforts, ensuring that your messages resonate more deeply. Ultimately, Vidyard equips you with the resources needed to innovate and invigorate how you connect with your audience.

What is ServEngage?

ServEngage, a cutting-edge video engagement platform created by Servion, streamlines the interaction between customers and businesses throughout their service journey, whether via a website, mobile app, or kiosk. Users can initiate a video session effortlessly with a single click from any device that has internet access, such as laptops, smartphones, tablets, and smartwatches. This adaptable solution integrates smoothly with existing contact center frameworks and digital communication platforms, including websites, chatbots, mobile applications, email, and popular messaging services like Facebook Messenger, WhatsApp, and SMS, thanks to its open APIs and SDKs. By complementing and enhancing current technologies and workflows, ServEngage significantly enriches customer interactions through video engagement with the brand. The platform not only equips agents to offer visual assistance but also provides personalized support, minimizes the necessity for travel, and improves Net Promoter Score (NPS) with its extensive feature set, ultimately ensuring a more gratifying service experience for users. In essence, ServEngage revolutionizes organizational customer connections, making the process of engagement not only more efficient but also more enjoyable for all parties involved, thereby fostering stronger relationships.

Media

Media

Integrations Supported

366 Degrees
Drift
EduBrite
Gong
HeySummit
HubSpot CRM
HubSpot Customer Platform
Kiite
Knak
PathFactory
RELAYTO
Reply
Salesforce Marketing Cloud Account Engagement
Stackreaction
Uberflip
Visme
servis.ai

Integrations Supported

366 Degrees
Drift
EduBrite
Gong
HeySummit
HubSpot CRM
HubSpot Customer Platform
Kiite
Knak
PathFactory
RELAYTO
Reply
Salesforce Marketing Cloud Account Engagement
Stackreaction
Uberflip
Visme
servis.ai

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vidyard

Date Founded

2010

Company Location

Canada

Company Website

www.vidyard.com

Company Facts

Organization Name

Servion Global Solutions

Date Founded

1995

Company Location

India

Company Website

servion.com/solutions/video-engagement/

Categories and Features

Video

Analytics
Brand Overlay
Bulk Uploading
Closed Captions
Mobile Screen Support
Privacy Options
Social Sharing
Video Looping
Video Streaming

Video Marketing

Analytics / Reporting
Chat / Messaging
Customizable Branding
Customizable CTAs
Lead Capture
Media Library
Multi-Platform Distribution
ROI Tracking
Social Sharing
Templates
Video Editing

Categories and Features

Video Marketing

Analytics / Reporting
Chat / Messaging
Customizable Branding
Customizable CTAs
Lead Capture
Media Library
Multi-Platform Distribution
ROI Tracking
Social Sharing
Templates
Video Editing

Popular Alternatives

Popular Alternatives

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SEZION DIGITAL