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What is ViewCenter?

ICM Document Solutions offers ViewCenter, a versatile document management system that can be accessed from any Internet-enabled device, including desktops, laptops, and mobile devices. This adaptable platform is suitable for businesses of varying sizes and can be tailored to fulfill the unique requirements of each organization. Among its many features, ViewCenter provides customizable permissions, compatibility with all file formats, comprehensive logging, keyword and content search capabilities, revision control, and automated processes for retention and disposition. Additionally, ICM's offerings encompass eForms portals, high-capacity scanning modules, custom software development, and various support services. With this comprehensive suite, businesses are equipped with essential tools to enhance their operational efficiencies concerning the collection, management, distribution, and retention of critical documents and records. Furthermore, ViewCenter ensures compliance with industry-specific security standards and regulatory mandates, making it a reliable choice for organizations.

What is FileTrail Records Management?

FileTrail® is recognized as the leading software suite for information governance, specifically designed for sectors that face stringent regulations across North America, the UK, and Europe. Established in 2000, FileTrail has consistently aimed to empower forward-thinking organizations in the legal, corporate, and governmental spheres by providing a centralized and clear view of all data from various repositories, which includes both physical documents and digital files. This fully integrated enterprise solution offers a modern approach to data governance, assisting organizations in streamlining compliance with internal policies, government regulations, and outside counsel guidelines (OCG). Additionally, it supports the development of tailored policies and taxonomies that cater to different industries, successfully reducing risks related to retention and disposition management and leading to notable cost savings. FileTrail also prioritizes ongoing enhancements, ensuring that organizations can swiftly and efficiently adapt to the changing landscape of compliance requirements. As a result, clients benefit not only from improved governance but also from a more agile approach to managing their information resources.

Media

Media

Integrations Supported

Adobe Acrobat Sign
Amazon Web Services (AWS)
Jotform
Microsoft Azure
Microsoft Dynamics 365
Salesforce

Integrations Supported

IBM StreamSets

API Availability

API Availability

Pricing Information

$36.00/month/user
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
iPad
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

ICM Document Solutions

Date Founded

1988

Company Location

United States

Company Website

www.icmdocs.com

Company Facts

Organization Name

FileTrail

Company Website

www.filetrail.com

Categories and Features

Content Management

Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Text Editor
Version Control
Video Content

Document Management

Access Controls
Archiving & Retention
Compliance Tracking
Document Archiving
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
File Recovery
File Type Conversion
Forms Management
Full Text Search
Optical Character Recognition
Version Control

Categories and Features

Document Management

Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Retention
Electronic Signature
File Recovery
File Type Conversion
Full Text Search
Offline Access
Optical Character Recognition

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