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Ratings and Reviews 0 Ratings
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What is ViewPoint?
Capture Real Feelings. Inspire Real Action.
At ViewPoint, we make it easy to turn genuine, in-the-moment experiences into insights you can act on. Our smiley face surveys capture how people really feel, right there and then — giving you instant clarity and the confidence to improve what matters most.
Designed to encourage honest, effortless participation, our fully customisable feedback kiosks and online options invite everyone to share their views with a simple tap or scan. Every interaction helps build a clearer picture of satisfaction across your organisation.
With research showing that 86% of consumers are willing to spend more for a great experience, understanding how your customers and teams feel has never been more valuable. Our solutions give you the tools to listen, respond, and keep your promise of outstanding service front and centre.
What is Micorza?
Micorza stands out as a platform that utilizes artificial intelligence to deliver essential customer insights for businesses, allowing them to adeptly listen to, understand, and react to feedback. This cutting-edge tool gathers direct feedback through multilingual surveys and voice interactions, while also capturing indirect signals from diverse sources such as app reviews, chat conversations, and support calls, all of which are integrated into a unified overview. By systematically organizing insights for different departments and providing actionable recommendations along with task assignments, Micorza converts customer feedback into clear actions that drive business growth and improvement. The platform not only boosts customer satisfaction but also streamlines operational efficiency across the board. As a result, businesses can make more informed decisions that ultimately lead to enhanced performance and long-term success.
Media
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Integrations Supported
ALMobile
Aimsio
Buddy Punch
Kynection KIM
Longview Transfer Pricing
Methvin
Riskcast
Integrations Supported
ALMobile
Aimsio
Buddy Punch
Kynection KIM
Longview Transfer Pricing
Methvin
Riskcast
API Availability
Has API
API Availability
Has API
Pricing Information
£75
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
ViewPoint Feedback
Date Founded
2001
Company Location
United Kingdom
Company Website
www.viewpointfeedback.com
Company Facts
Organization Name
Micorza
Date Founded
2014
Company Location
India
Company Website
micorza.com
Categories and Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Categories and Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback