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Ratings and Reviews 0 Ratings
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What is Viff?
Viff is an innovative AI assistant tailored to provide courteous and relevant responses to your guest reviews in real time. By maintaining consistent communication, you can significantly improve your online reputation and increase your booking rates. Studies show that 87% of travelers are more likely to book a stay when businesses actively respond to reviews. Thoughtful and personalized replies not only set your establishment apart but also foster trust among potential guests browsing for their next accommodation. Nonetheless, creating these replies can be a daunting task for staff members who are managing multiple responsibilities concurrently. Viff customizes its responses to reflect your specific tone and brand voice based on initial guidance, enabling the creation of accurate replies quickly while ensuring consistency across all guest feedback. Users have experienced an astounding fivefold increase in bookings and a 67% rise in their TripAdvisor ratings within just six months of diligently responding to reviews. To generate a response effortlessly, simply select the review text and click the Viff icon—it's truly that simple, with no additional steps required! Viff's seamless integration with all websites and property or reputation management systems ensures that it can effectively assist you in managing guest interactions, regardless of the platform. This ease of use and compatibility makes Viff an essential tool for any hospitality business aiming to enhance guest engagement.
What is GetReviews.ai?
Effortlessly enhance your collection of reviews with GetReviews.ai, which leverages its proprietary review funnel technology. This powerful tool not only simplifies the process of gathering customer feedback on platforms like Amazon but also captures employee insights on sites such as Glassdoor, making it easy to obtain reviews from any source you choose. GetReviews is meticulously designed to boost reviews on the most influential platforms relevant to your business. It achieves this by steering respondents through a thoughtfully designed survey that contains targeted questions, ultimately leading to valuable reviews in the places that matter most. To ensure the authenticity of the feedback, GetReviews limits access to individuals who can verifiably confirm their interaction with your business, employing unique, one-time-use links or QR codes. Additionally, the platform maintains an extensive database of all respondent information, including ratings, reviews, full names, email addresses, phone numbers, and physical locations. You can also analyze the sentiment linked to your product, service, or overall business through the insightful data collected on GetReviews.ai, which offers a richer understanding of customer perceptions and experiences. By utilizing this platform, you not only gather valuable insights but also create a feedback loop that can significantly enhance your business's reputation and service quality.
Integrations Supported
Agoda
Airbnb
Amazon
BigCommerce
Booking.com
Extensiv 3PL Warehouse Manager
Facebook
Glassdoor
Google
Klaviyo
Integrations Supported
Agoda
Airbnb
Amazon
BigCommerce
Booking.com
Extensiv 3PL Warehouse Manager
Facebook
Glassdoor
Google
Klaviyo
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Pricing Information
$19 per month
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Viff
Company Location
United States
Company Website
www.viff.ai/
Company Facts
Organization Name
GetReviews.ai
Company Location
United States
Company Website
www.getreviews.ai/
Categories and Features
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Categories and Features
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label