Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Podium Reviews & Ratings
    2,128 Ratings
  • Criminal IP Reviews & Ratings
    17 Ratings
    Company Website
  • Bokun Reviews & Ratings
    763 Ratings
    Company Website
  • Birdeye Reviews & Ratings
    5,030 Ratings
    Company Website
  • Planview Portfolios Reviews & Ratings
    201 Ratings
    Company Website
  • SurveySparrow Reviews & Ratings
    3,022 Ratings
    Company Website
  • Expedience Software Reviews & Ratings
    33 Ratings
    Company Website
  • Blumira Reviews & Ratings
    150 Ratings
    Company Website
  • 800.com Reviews & Ratings
    2,240 Ratings
    Company Website
  • SiteMinder Reviews & Ratings
    257 Ratings
    Company Website

What is Viff?

Viff is an innovative AI assistant tailored to provide courteous and relevant responses to your guest reviews in real time. By maintaining consistent communication, you can significantly improve your online reputation and increase your booking rates. Studies show that 87% of travelers are more likely to book a stay when businesses actively respond to reviews. Thoughtful and personalized replies not only set your establishment apart but also foster trust among potential guests browsing for their next accommodation. Nonetheless, creating these replies can be a daunting task for staff members who are managing multiple responsibilities concurrently. Viff customizes its responses to reflect your specific tone and brand voice based on initial guidance, enabling the creation of accurate replies quickly while ensuring consistency across all guest feedback. Users have experienced an astounding fivefold increase in bookings and a 67% rise in their TripAdvisor ratings within just six months of diligently responding to reviews. To generate a response effortlessly, simply select the review text and click the Viff icon—it's truly that simple, with no additional steps required! Viff's seamless integration with all websites and property or reputation management systems ensures that it can effectively assist you in managing guest interactions, regardless of the platform. This ease of use and compatibility makes Viff an essential tool for any hospitality business aiming to enhance guest engagement.

What is LocalReviews?

Revolutionize the way you collect reviews on key platforms like never before. Our cutting-edge reputation management system simplifies the review collection process, allowing you to efficiently gather, analyze, and respond to customer feedback all in one convenient hub. Consumers place a higher degree of trust in reviews compared to any form of advertising, making it essential for prospective buyers to feel assured about their purchasing decisions. We empower you to instill that assurance by encouraging your customers to leave positive reviews on your public profiles. An astonishing 92% of potential customers check online reviews before making a buying or hiring choice. Among the standout features of LocalReviews is the capability to collect feedback through the communication channels your customers prefer while managing your online reputation through our intuitive dashboard. Our platform is engineered to generate a multitude of reviews, ensuring that every chance to gather customer feedback is maximized. With just a few clicks, customer reviews can be effortlessly published to popular review sites, allowing you to automate your posting and concentrate on what truly matters—expanding your business. This streamlined approach not only saves valuable time but also boosts your brand’s visibility and credibility in the competitive market landscape. Ultimately, harnessing our system can lead to a stronger connection with your audience and improved customer loyalty.

Media

Media

Integrations Supported

Agoda
Airbnb
Booking.com
FreshBooks
Tripadvisor
Vrbo

Integrations Supported

Agoda
Airbnb
Booking.com
FreshBooks
Tripadvisor
Vrbo

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Viff

Company Location

United States

Company Website

www.viff.ai/

Company Facts

Organization Name

OneLocal

Date Founded

2013

Company Location

Canada

Company Website

info.onelocal.com/referralmagic

Categories and Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Categories and Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Popular Alternatives

Popular Alternatives

EmbedReviews Reviews & Ratings

EmbedReviews

EmbedSocial