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Ratings and Reviews 0 Ratings
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What is Viff?
Viff is an innovative AI assistant tailored to provide courteous and relevant responses to your guest reviews in real time. By maintaining consistent communication, you can significantly improve your online reputation and increase your booking rates. Studies show that 87% of travelers are more likely to book a stay when businesses actively respond to reviews. Thoughtful and personalized replies not only set your establishment apart but also foster trust among potential guests browsing for their next accommodation. Nonetheless, creating these replies can be a daunting task for staff members who are managing multiple responsibilities concurrently. Viff customizes its responses to reflect your specific tone and brand voice based on initial guidance, enabling the creation of accurate replies quickly while ensuring consistency across all guest feedback. Users have experienced an astounding fivefold increase in bookings and a 67% rise in their TripAdvisor ratings within just six months of diligently responding to reviews. To generate a response effortlessly, simply select the review text and click the Viff icon—it's truly that simple, with no additional steps required! Viff's seamless integration with all websites and property or reputation management systems ensures that it can effectively assist you in managing guest interactions, regardless of the platform. This ease of use and compatibility makes Viff an essential tool for any hospitality business aiming to enhance guest engagement.
What is ReviewTrigger?
Our Review Capture tool was created with two main objectives in mind: to boost conversion rates and provide a simple user experience. Your team can be trained to use this tool efficiently within a matter of minutes, enabling you to start collecting essential feedback from your customers right away. The requests for reviews are designed using conversion science principles to maximize effectiveness. Available for an affordable monthly fee of $59, this intuitive and high-conversion tool includes a one-click option that automatically generates and sends requests to your clients. Customers will enjoy a polished, integrated review platform that reflects your brand's identity. For example, after Hover applied their distinct color palette, they noted an impressive 42% rise in user engagement! You can choose which review platforms to focus on, with a recommendation of selecting three, though you have the flexibility to opt for more or fewer according to your needs. Our hosting service ensures the creation of mobile-friendly links, allowing customers to easily log in with their Facebook or Google accounts, which helps streamline the process and improve click-through rates. Moreover, this personalized strategy not only simplifies the review submission process but also significantly boosts customer satisfaction and engagement. In essence, our tool not only gathers reviews but fosters a deeper connection between your brand and its audience.
Integrations Supported
Agoda
Airbnb
Amazon
Booking.com
Facebook
Google
Tripadvisor
Vrbo
Integrations Supported
Agoda
Airbnb
Amazon
Booking.com
Facebook
Google
Tripadvisor
Vrbo
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Pricing Information
$59 per month
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Viff
Company Location
United States
Company Website
www.viff.ai/
Company Facts
Organization Name
ReviewTrigger
Company Location
United States
Company Website
getreviewtrigger.com
Categories and Features
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
Categories and Features
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label