Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 1 Rating

Total
ease
features
design
support

Alternatives to Consider

  • Podium Reviews & Ratings
    2,054 Ratings
    Company Website
  • Birdeye Reviews & Ratings
    4,425 Ratings
    Company Website
  • Expedience Software Reviews & Ratings
    27 Ratings
    Company Website
  • SiteMinder Reviews & Ratings
    256 Ratings
    Company Website
  • Premier Construction Software Reviews & Ratings
    394 Ratings
    Company Website
  • Innkeeper's Advantage Reviews & Ratings
    44 Ratings
    Company Website
  • anny Reviews & Ratings
    82 Ratings
    Company Website
  • Bookinglayer Reviews & Ratings
    127 Ratings
    Company Website
  • Titan Reviews & Ratings
    363 Ratings
    Company Website
  • Air Reviews & Ratings
    738 Ratings
    Company Website

What is Viff?

Viff is an innovative AI assistant tailored to provide courteous and relevant responses to your guest reviews in real time. By maintaining consistent communication, you can significantly improve your online reputation and increase your booking rates. Studies show that 87% of travelers are more likely to book a stay when businesses actively respond to reviews. Thoughtful and personalized replies not only set your establishment apart but also foster trust among potential guests browsing for their next accommodation. Nonetheless, creating these replies can be a daunting task for staff members who are managing multiple responsibilities concurrently. Viff customizes its responses to reflect your specific tone and brand voice based on initial guidance, enabling the creation of accurate replies quickly while ensuring consistency across all guest feedback. Users have experienced an astounding fivefold increase in bookings and a 67% rise in their TripAdvisor ratings within just six months of diligently responding to reviews. To generate a response effortlessly, simply select the review text and click the Viff icon—it's truly that simple, with no additional steps required! Viff's seamless integration with all websites and property or reputation management systems ensures that it can effectively assist you in managing guest interactions, regardless of the platform. This ease of use and compatibility makes Viff an essential tool for any hospitality business aiming to enhance guest engagement.

What is Tripadvisor?

Tripadvisor is recognized as the premier travel platform worldwide, assisting an impressive 463 million travelers each month in making their journeys remarkable. Individuals from various countries turn to the Tripadvisor website and mobile app to explore more than 867 million reviews and insights about 8.7 million hotels, restaurants, activities, airlines, and cruise lines. Whether users are in the process of organizing their trips or actively traveling, they count on Tripadvisor to discover competitive prices for accommodations, flights, and cruises, as well as to book popular tours and attractions and secure tables at top restaurants. Acting as the ideal travel companion, Tripadvisor is operational in 49 markets and provides services in 28 languages, thereby catering to a wide range of travelers. This platform not only streamlines the travel planning process but also enhances the overall experience by linking users with extensive information and valuable resources. Moreover, its extensive database and user-friendly interface make it easier than ever for travelers to make informed decisions.

Media

Media

Integrations Supported

Botster
Cauliflower
Effective Tours
FlipKey
GMBapi.com
Homerez
Houseguide
NodeMaven
Partoo
Prodsight
ResNexus
ReviewIgnite
Reviewnicely
Social Places
Socialhuge
Taplink
Trustindex
Zembra
iReview

Integrations Supported

Botster
Cauliflower
Effective Tours
FlipKey
GMBapi.com
Homerez
Houseguide
NodeMaven
Partoo
Prodsight
ResNexus
ReviewIgnite
Reviewnicely
Social Places
Socialhuge
Taplink
Trustindex
Zembra
iReview

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Viff

Company Location

United States

Company Website

www.viff.ai/

Company Facts

Organization Name

Tripadvisor

Date Founded

2000

Company Location

United States

Company Website

www.tripadvisor.com

Categories and Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Categories and Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Popular Alternatives

Popular Alternatives

Agoda Reviews & Ratings

Agoda

Booking Holdings
Booking.com Reviews & Ratings

Booking.com

Booking Holdings
ReviewPro Reviews & Ratings

ReviewPro

Review Rank
FlipKey Reviews & Ratings

FlipKey

Tripadvisor