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What is Vigilo?

Scry Analytics offers Vigilo®, a platform that performs predictive analyses by integrating various internal and external data streams from social media and news sites, aiming to equip decision-makers with practical insights and guidance for refining their decision-making strategies. The platform's Adverse Event detection capability utilizes specialized algorithms to assess and interpret content from online discussions, articles, blogs, and news outlets, helping to estimate the potential outcomes for businesses. Moreover, Vigilo® enhances support services through its Service Ticket Management feature, which applies artificial intelligence to historical service request data, thus improving both internal and external support quality. Additionally, the Optimal Factory Scheduling tool within Vigilo® generates demand forecasts by comprehensively analyzing customer demand, supply chain logistics, manufacturing processes, and distribution systems. This integrated approach empowers organizations to make well-informed decisions that can significantly boost their operational efficiency and adaptability in responding to market fluctuations. Overall, Vigilo® stands out as a versatile tool that not only predicts future events but also enhances organizational capabilities across various domains.

What is SM2?

The SM2 platform is the foundational element of the suite, adept at capturing social data in real-time from a multitude of digital and social media channels across the globe, while also preserving three years of continuous historical data. This powerful tool empowers users to specify the discussions they want to monitor and analyze through its comprehensive search functionalities. Users can take advantage of a wide range of pre-built reports that highlight trends in conversation volume, share of voice among various media formats—including social networks, blogs, news sites, reviews, forums, and message boards—while also offering valuable insights into sentiment, prominent authors, geographic reach, languages, and user demographics such as age and gender. The platform incorporates advanced Boolean search techniques along with efficient ad and spam filtering to yield highly relevant search results. Furthermore, SM2 supports language-specific searches in 48 different languages, significantly broadening its usability. In addition, its ensemble-based sentiment detection algorithm can be customized to capture nuances in customer communication across various languages and industries, thereby providing a more precise and individualized analysis. This adaptability ensures that users obtain the most relevant insights tailored to their specific needs.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Not specified

Company Facts

Organization Name

Scry AI

Date Founded

2014

Company Location

United States

Company Website

scryai.com

Company Facts

Organization Name

Social Data Intelligence

Company Website

socialdataintelligence.com/services/

Categories and Features

Categories and Features

Social Media Monitoring

Competitive Analysis
Reputation Management
Sentiment Analysis

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