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What is Vikey?

Elevate your reception experience to a virtual level, ensuring a more pleasant stay for your guests through a seamless contactless check-in and entry system utilizing a virtual key. With Vikey4 domotics, you can effectively cut down on waste and lower energy costs by adopting automated settings that turn off heating and cooling systems once guests leave the property. This sophisticated automation not only enhances security for hotels, B&Bs, or apartments but also provides you and your guests with immediate notifications for issues like smoke, flooding, or excessive noise that could disturb the vicinity. Each booking automatically generates a unique, time-sensitive access code via Vikey, removing the necessity for physical keys and simplifying the access procedure. Furthermore, you can monitor noise levels closely, receiving alerts if they exceed your specified limits, thereby preserving a serene atmosphere for all parties. This forward-thinking strategy not only improves guest comfort but also encourages a more conscientious rapport with the local community, ultimately contributing to a more enjoyable environment for everyone.

What is Guestara?

Guestara is an AI-powered guest management platform that helps hotels grow revenue and reduce front desk workload across the full guest journey. It works on top of a property's existing PMS, so hotels modernize the guest experience without replacing their core systems. Hotels use Guestara to automate guest communication, speed up check-in, and capture more revenue at every stage of the stay. Capabilities include AI-powered contactless check-in in about 30 seconds, a 24/7 AI chatbot, a unified inbox across WhatsApp, email, SMS, and social, AI-driven upselling, integrated payments, automated review collection, keyless entry across 50+ smart lock brands, and a branded guest app. Properties on Guestara see up to 200% more upsell revenue and up to 300% more positive reviews, with most live in about a week. It is built for independent and boutique hotels, resorts, hostels, short-term rentals, and growing hotel groups.

Media

Media

Integrations Supported

Beds24
Cloudbeds
Mews
Stripe
AvaiBook
Booking.com
Gmail
Guesty
Hotelogix
Instagram
LINE
Magarental
Octorate
Passepartout Welcome
Scidoo
Twilio
Viber
WinHMS Express
eZee Absolute

Integrations Supported

Beds24
Cloudbeds
Mews
Stripe
AvaiBook
Booking.com
Gmail
Guesty
Hotelogix
Instagram
LINE
Magarental
Octorate
Passepartout Welcome
Scidoo
Twilio
Viber
WinHMS Express
eZee Absolute

API Availability

Has API

API Availability

Has API

Pricing Information

€4.90 per apartment per month
Free Trial Offered?
Free Version

Pricing Information

$99/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Vikey

Date Founded

2016

Company Location

Italy

Company Website

vikey.it/en/home-page/

Company Facts

Organization Name

Guestara

Date Founded

2024

Company Location

India

Company Website

www.guestara.com

Categories and Features

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Popular Alternatives

Popular Alternatives