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What is Vilva D2C?

Vilva D2C functions as a holistic SaaS ecommerce platform specifically designed for Indian direct-to-consumer brands. It features an all-in-one admin dashboard that simplifies the process of launching and managing online stores, addressing multiple elements including storefront aesthetics, product inventory oversight, payment processing, logistics for shipping, order tracking, and customer interaction, as well as functionalities for promotions, customer reviews, blogs, and additional content pages. Furthermore, the platform integrates WhatsApp Business marketing capabilities, allowing merchants to re-engage potential customers with abandoned-cart reminders sent through WhatsApp. It also supports payment collection and oversees shipping operations using tools like Razorpay for transactions and Shiprocket for delivery services, while providing an MCP connection for seamless integration with AI applications to enhance store data handling. Tailored specifically for the needs of Indian D2C merchants, Vilva D2C enables users to manage their storefronts, checkout systems, and everyday business operations from a single, cohesive ecommerce interface, ultimately streamlining the challenges associated with online retailing. By offering such a comprehensive suite of features, Vilva D2C not only equips brands to concentrate on their growth trajectory but also guarantees a smooth and enjoyable shopping experience for their customers, fostering loyalty and satisfaction.

What is TopEdge AI?

TopEdge AI stands out as a cutting-edge platform that seamlessly merges WhatsApp commerce and customer interaction for Shopify stores and direct-to-consumer brands via a cloud-based system. By aligning Shopify orders, carts, products, customers, and cash-on-delivery data with WhatsApp messaging, it equips teams with relevant insights to enhance their discussions. Merchants can automate reminders for abandoned carts, confirm cash-on-delivery orders, share order updates, and run marketing campaigns aimed at encouraging prepaid purchases. The platform boasts a variety of features, including a collaborative live-chat inbox, in-depth customer profiles with segmentation options, WhatsApp marketing initiatives, a user-friendly visual flow builder, tools for website opt-ins and tracking, as well as comprehensive views of orders and stock, warranty management processes, and commerce analytics. Additionally, teams can design customer journeys triggered by specific Shopify events, utilize pre-approved messaging templates, and implement AI-driven responses that are in line with store policies and product information, using their assigned AI provider key. Specifically built for e-commerce teams utilizing Shopify and WhatsApp, TopEdge AI not only enhances support and facilitates order communication but also significantly improves sales recovery and drives impactful marketing efforts. This positions it as a vital resource for businesses aiming to refine their customer engagement approaches and ultimately achieve greater success.

Media

Media

Integrations Supported

WhatsApp
Model Context Protocol (MCP)
Razorpay
Shiprocket

Integrations Supported

WhatsApp
Shopify

API Availability

Has API

API Availability

Pricing Information

₹799/month
The Starter plan is ₹799/month, billed annually, and has a 2.0% transaction fee. There are no setup fees or lock-in contracts.

Pricing Information

$19/month
The Launch plan is $19/month or $182/year through the Shopify App Store. In India, Launch is ₹1,599/month billed yearly or ₹1,999 month-to-month, before 18% GST. Meta messaging charges are separate.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Vilva Networks

Date Founded

2015

Company Location

India

Company Website

vilvad2c.com

Company Facts

Organization Name

TopEdge AI

Date Founded

2023

Company Location

India

Company Website

www.topedgeai.com

Categories and Features

eCommerce

Not specified

Shopping Cart

Not specified

Categories and Features

AI eCommerce

Not specified

eCommerce Marketing

Not specified

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