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What is VinSolutions Connect CRM?

Today's consumers seek a personalized and flexible car-buying experience, with a growing inclination towards completing purchases online. Nevertheless, dealerships with constrained resources often find it challenging to deliver such a smooth and cost-effective experience. Connect CRM integrates dealership functions and sales strategies to provide a holistic view of customers, enhancing communication across different channels and departments. By offering customizable workflows and powerful lead automation tools, our car dealer CRM simplifies the car-buying process, enabling dealerships to adapt to the changing preferences of their customers. Book a tailored demonstration to see how VinSolutions empowers you with crucial, data-driven insights, allowing you to identify prime opportunities swiftly, streamline the sales cycle, and boost overall productivity. This cutting-edge methodology not only enhances operational efficiency but also strengthens the bonds between dealerships and their clientele, ensuring lasting satisfaction and loyalty. In an era where consumer expectations are continually evolving, embracing this innovative solution can set your dealership apart from the competition.

What is CommTRACK CLM?

The Crosscode CLM Platform tailored for car dealerships acts as an all-encompassing information system that facilitates timely and relevant customer interactions, allowing dealers to effectively reach out through multiple channels, including phone calls, SMS, email, and mobile apps. This innovative capability enables dealers to connect meaningfully with their clientele, cultivating vital customer loyalty that boosts Repeat, Recurring, and Referral business—a strategy essential for achieving sustainable and long-lasting growth in the industry. By ensuring that every incoming call is answered, this platform eliminates missed calls, thereby unlocking maximum business potential. Furthermore, it simplifies a range of processes such as identifying customers, sending notifications, conducting follow-ups, scheduling appointments, processing premium payments, managing logins, dispatching policies, and gathering feedback. In addition, with this system in effect, dealerships can effectively oversee service appointments and provide timely reminders for vehicle maintenance, which significantly enhances customer satisfaction and engagement. Ultimately, the platform's comprehensive features position dealerships to thrive in a competitive market by prioritizing customer needs and streamlining their operational workflow.

Media

Media

Integrations Supported

AtcomCloud
Bitesize
CASH+ Call Recording Software
Car Wars
Linq
Marchex
Prodigy
SnapCell
Spectrio
Volie
Xtime
Zeus Software
eCredit Complete

Integrations Supported

AtcomCloud
Bitesize
CASH+ Call Recording Software
Car Wars
Linq
Marchex
Prodigy
SnapCell
Spectrio
Volie
Xtime
Zeus Software
eCredit Complete

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Cox Automotive

Date Founded

2014

Company Location

United States

Company Website

www.vinsolutions.com

Company Facts

Organization Name

Crosscode Technologies

Date Founded

2012

Company Location

India

Company Website

www.crosscode.in/auto_soln.html

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Automotive CRM

Call Logging
Contact Management
Customer Support
Inventory Management
Lease Management
List Management
Marketing Automation
Product Catalog
Quotes / Proposals
Service Department Management
Showroom Management
Territory Management

Categories and Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

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