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TablesReadyOur SMS-based application designed for managing waitlists, reservations, and queues in various sectors such as restaurants and hospitals will enhance the efficiency of your customer management process. Customers have the option to join your list seamlessly through an embedded widget, web page, or SMS, and you have the flexibility to disable this feature if desired. The platform supports online bookings and appointments that can be tailored for different industries, including dining, personal services, retail, entertainment, and government agencies. Communicating with your guests is simple; you can notify them when you're ready to serve by using a range of customizable automated texts or initiating a direct SMS conversation. If you prefer to use another scheduling software, that's not an issue; you can upload your reservations or utilize our API for smooth customer flow management. Additionally, our app integrates effortlessly with Square POS and Weebly, allowing for automatic text notifications when orders are placed. Importantly, there is no need for you or your customers to download any apps, making the process even more convenient. This user-friendly approach ensures that managing customer interactions is straightforward and efficient for all parties involved.
What is Viqal?
Viqal's Virtual Concierge for hotels streamlines guest interactions from the moment they book until they check out, allowing hotel staff to focus more on their core responsibilities while increasing revenue per reservation.
Notable features comprise:
• Human-like interactions: Utilizing cutting-edge AI, Viqal's Virtual Concierge communicates with guests in an engaging manner.
• Welcome Messages: Instant automated greetings and booking confirmations sent via WhatsApp upon new bookings.
• Upgrade Processing: Seamlessly handles room upgrade requests without manual intervention.
• Inquiry Management: Efficiently addresses pre-arrival and in-stay guest questions automatically.
• Feedback Collection: Automates the gathering of guest feedback through WhatsApp after departure.
• Staff Involvement: Complex inquiries are easily forwarded to hotel staff for personal attention.
• Amenities Overview: Provides a detailed visualization of available amenities along with general information and booking options.
• Booking Adjustments: Any changes to reservations are automatically updated in the PMS via natural conversations with guests.
• Convenient Early Check-in: Enhances the arrival experience by enabling guests to check in online ahead of time. This innovative approach not only improves guest satisfaction but also optimizes operational efficiency for hotel staff.
What is aavgo?
Aavgo specializes in providing Software-as-a-Service (SaaS) solutions tailored for managing hospitality operations, enabling hoteliers to enhance the overall guest experience. By utilizing this innovative platform, hotels can foster greater engagement and loyalty among their guests, ultimately helping to restore and strengthen guest relationships. The system allows visitors to check in remotely, communicate with the front desk via chat, place room service orders, browse menus, request additional towels, and schedule shuttle services—all without needing to make a phone call. This not only eliminates unnecessary paper clutter in hotel rooms but also contributes to cost savings for the establishments. Guests can conveniently access directories, menus, and channel guides through their personal devices or in-room technology, as well as explore information on local attractions. The incorporation of multi-language support further enhances the experience by facilitating better communication between guests and staff. Moreover, guests can easily request on-demand room cleaning, order extra amenities, report maintenance issues, set wake-up calls, and manage the Do Not Disturb feature—all from their mobile or in-room devices, streamlining their stay without the need to visit the front desk or make a phone inquiry. This comprehensive approach to hospitality management not only improves operational efficiency for hotels but also elevates the overall satisfaction of guests.
Integrations Supported
ASI PMS
Clock PMS+
Cloudbeds
Host PMS
Mews
Oracle Hospitality Suite8
Stayntouch PMS
WhatsApp
apaleo
Integrations Supported
ASI PMS
Clock PMS+
Cloudbeds
Host PMS
Mews
Oracle Hospitality Suite8
Stayntouch PMS
WhatsApp
apaleo
API Availability
Has API
API Availability
Has API
Pricing Information
€2.99 per room/month
Free Trial Offered?
Free Version
Pricing Information
$9.99 per room per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Viqal
Date Founded
2020
Company Location
Netherlands
Company Website
www.viqal.com
Company Facts
Organization Name
aavgo
Date Founded
2015
Company Location
United States
Company Website
aavgo.com
Categories and Features
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental