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What is Viqal?

Viqal's Virtual Concierge for hotels streamlines guest interactions from the moment they book until they check out, allowing hotel staff to focus more on their core responsibilities while increasing revenue per reservation. Notable features comprise: • Human-like interactions: Utilizing cutting-edge AI, Viqal's Virtual Concierge communicates with guests in an engaging manner. • Welcome Messages: Instant automated greetings and booking confirmations sent via WhatsApp upon new bookings. • Upgrade Processing: Seamlessly handles room upgrade requests without manual intervention. • Inquiry Management: Efficiently addresses pre-arrival and in-stay guest questions automatically. • Feedback Collection: Automates the gathering of guest feedback through WhatsApp after departure. • Staff Involvement: Complex inquiries are easily forwarded to hotel staff for personal attention. • Amenities Overview: Provides a detailed visualization of available amenities along with general information and booking options. • Booking Adjustments: Any changes to reservations are automatically updated in the PMS via natural conversations with guests. • Convenient Early Check-in: Enhances the arrival experience by enabling guests to check in online ahead of time. This innovative approach not only improves guest satisfaction but also optimizes operational efficiency for hotel staff.

What is Catio?

We are excited to present an innovative AI-driven platform aimed at improving the assessment, strategizing, and advancement of your technology stack architecture. Gain a thorough and current understanding of your entire tech stack as it functions in real-time. Take advantage of detailed analytics that offer insights into every component and subsystem within your tech stack. Evaluate their impact on financial expenses, performance indicators, capabilities, and security protocols tied to your technology stack. Our AI solution is constantly refining its ability to identify the most effective architectures tailored for your tech stack. Leverage these crucial insights as you enhance your technology stack to meet both product and organizational goals. The Copilot for tech stack architecture equips businesses with a data-driven and AI-augmented platform that simplifies the evaluation, planning, and evolution processes of their technology stacks. Supported by RRE, ENIAC, and Pender Ventures, Catio is committed to fostering innovation and growth, ensuring we stay ahead in tech stack management. This partnership is set to catalyze significant improvements in how companies utilize technology to secure their future success, paving the way for a more efficient and strategic approach to tech stack management. As we move forward, we remain dedicated to advancing our platform to meet the ever-evolving needs of businesses in the tech landscape.

Media

Media

Integrations Supported

Clock PMS+
Cloudbeds
Host PMS
Mews
Oracle Hospitality Suite8
Stayntouch PMS
WhatsApp
apaleo

Integrations Supported

API Availability

API Availability

Pricing Information

€2.99 per room/month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Viqal

Date Founded

2020

Company Location

Netherlands

Company Website

www.viqal.com

Company Facts

Organization Name

Catio

Company Location

United States

Company Website

www.catio.tech/

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates

Concierge

Not specified

Categories and Features

AI Tools

Not specified

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