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TablesReadyOur SMS-based application designed for managing waitlists, reservations, and queues in various sectors such as restaurants and hospitals will enhance the efficiency of your customer management process. Customers have the option to join your list seamlessly through an embedded widget, web page, or SMS, and you have the flexibility to disable this feature if desired. The platform supports online bookings and appointments that can be tailored for different industries, including dining, personal services, retail, entertainment, and government agencies. Communicating with your guests is simple; you can notify them when you're ready to serve by using a range of customizable automated texts or initiating a direct SMS conversation. If you prefer to use another scheduling software, that's not an issue; you can upload your reservations or utilize our API for smooth customer flow management. Additionally, our app integrates effortlessly with Square POS and Weebly, allowing for automatic text notifications when orders are placed. Importantly, there is no need for you or your customers to download any apps, making the process even more convenient. This user-friendly approach ensures that managing customer interactions is straightforward and efficient for all parties involved.
What is Viqal?
Viqal's Virtual Concierge for hotels streamlines guest interactions from the moment they book until they check out, allowing hotel staff to focus more on their core responsibilities while increasing revenue per reservation.
Notable features comprise:
• Human-like interactions: Utilizing cutting-edge AI, Viqal's Virtual Concierge communicates with guests in an engaging manner.
• Welcome Messages: Instant automated greetings and booking confirmations sent via WhatsApp upon new bookings.
• Upgrade Processing: Seamlessly handles room upgrade requests without manual intervention.
• Inquiry Management: Efficiently addresses pre-arrival and in-stay guest questions automatically.
• Feedback Collection: Automates the gathering of guest feedback through WhatsApp after departure.
• Staff Involvement: Complex inquiries are easily forwarded to hotel staff for personal attention.
• Amenities Overview: Provides a detailed visualization of available amenities along with general information and booking options.
• Booking Adjustments: Any changes to reservations are automatically updated in the PMS via natural conversations with guests.
• Convenient Early Check-in: Enhances the arrival experience by enabling guests to check in online ahead of time. This innovative approach not only improves guest satisfaction but also optimizes operational efficiency for hotel staff.
What is Chambre?
The process of submitting a service request has become incredibly straightforward. Gone are the days of making phone calls or dealing with the risk of misunderstandings; now, you can easily arrange a service request or discover the array of special offerings available during your visit. With Chambre, requests can be made using either your mobile browser or the in-room tablet provided by the hotel, ensuring maximum convenience. This mobile capability significantly elevates your overall experience, allowing you to control various amenities such as lights, fans, air conditioning, and more directly from your tablet or smartphone. Thanks to the integration of our IR blaster, your mobile device can also act as a remote for all infrared devices within the room. Furthermore, hotels can enhance the guest experience by offering a wealth of features, such as recommendations for local attractions, shopping options, transportation services, and personalized assistance. A chat function also improves communication between guests and hotel staff, making it unnecessary to handle conventional room keys, as your smartphone can double as your key throughout your stay. This seamless use of technology not only streamlines the guest experience but also contributes to a more enjoyable and stress-free visit for all. Ultimately, the modern hotel experience is now defined by enhanced convenience and personalized service.
Integrations Supported
Clock PMS+
Cloudbeds
Host PMS
Mews
Oracle Hospitality Suite8
Stayntouch PMS
WhatsApp
apaleo
Integrations Supported
Clock PMS+
Cloudbeds
Host PMS
Mews
Oracle Hospitality Suite8
Stayntouch PMS
WhatsApp
apaleo
API Availability
Has API
API Availability
Has API
Pricing Information
€2.99 per room/month
Free Trial Offered?
Free Version
Pricing Information
$1 per room per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Viqal
Date Founded
2020
Company Location
Netherlands
Company Website
www.viqal.com
Company Facts
Organization Name
Chambre
Date Founded
2002
Company Location
Ireland
Company Website
chambretec.com/guest/