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Ratings and Reviews 0 Ratings
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TablesReadyOur SMS-based application designed for managing waitlists, reservations, and queues in various sectors such as restaurants and hospitals will enhance the efficiency of your customer management process. Customers have the option to join your list seamlessly through an embedded widget, web page, or SMS, and you have the flexibility to disable this feature if desired. The platform supports online bookings and appointments that can be tailored for different industries, including dining, personal services, retail, entertainment, and government agencies. Communicating with your guests is simple; you can notify them when you're ready to serve by using a range of customizable automated texts or initiating a direct SMS conversation. If you prefer to use another scheduling software, that's not an issue; you can upload your reservations or utilize our API for smooth customer flow management. Additionally, our app integrates effortlessly with Square POS and Weebly, allowing for automatic text notifications when orders are placed. Importantly, there is no need for you or your customers to download any apps, making the process even more convenient. This user-friendly approach ensures that managing customer interactions is straightforward and efficient for all parties involved.
What is Viqal?
Viqal's Virtual Concierge for hotels streamlines guest interactions from the moment they book until they check out, allowing hotel staff to focus more on their core responsibilities while increasing revenue per reservation.
Notable features comprise:
• Human-like interactions: Utilizing cutting-edge AI, Viqal's Virtual Concierge communicates with guests in an engaging manner.
• Welcome Messages: Instant automated greetings and booking confirmations sent via WhatsApp upon new bookings.
• Upgrade Processing: Seamlessly handles room upgrade requests without manual intervention.
• Inquiry Management: Efficiently addresses pre-arrival and in-stay guest questions automatically.
• Feedback Collection: Automates the gathering of guest feedback through WhatsApp after departure.
• Staff Involvement: Complex inquiries are easily forwarded to hotel staff for personal attention.
• Amenities Overview: Provides a detailed visualization of available amenities along with general information and booking options.
• Booking Adjustments: Any changes to reservations are automatically updated in the PMS via natural conversations with guests.
• Convenient Early Check-in: Enhances the arrival experience by enabling guests to check in online ahead of time. This innovative approach not only improves guest satisfaction but also optimizes operational efficiency for hotel staff.
What is Duve?
The cutting-edge digital hospitality solution available today elevates your craft to unprecedented heights. Our comprehensive platform empowers hospitality professionals to enhance their performance, maximize profitability, and strengthen their brand, all from a single interface. We focus on creating enjoyable, personalized, and unforgettable experiences for our guests. By automating tedious tasks, you can dedicate your time and energy to what truly matters—your guests. Duve is designed to ensure guests enjoy a remarkable experience, ultimately driving up your revenue. The platform delivers perfectly timed offers that highlight all of your services in a straightforward and personal manner. With Duve, communication is streamlined to be smart, adaptable, and welcoming, which not only enriches the guest experience but also simplifies interactions for both you and your patrons. As a result, you will see an increase in guest satisfaction and loyalty, paving the way for long-term success in your establishment.
Integrations Supported
Clock PMS+
Cloudbeds
Mews
Beds24
Bookster
BrillantEZ HMS
ChartsBeds
Escapia
Host PMS
MasterYield
Integrations Supported
Clock PMS+
Cloudbeds
Mews
Beds24
Bookster
BrillantEZ HMS
ChartsBeds
Escapia
Host PMS
MasterYield
API Availability
Has API
API Availability
Has API
Pricing Information
€2.99 per room/month
Free Trial Offered?
Free Version
Pricing Information
€5 per room per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Viqal
Date Founded
2020
Company Location
Netherlands
Company Website
www.viqal.com
Company Facts
Organization Name
Duve
Date Founded
2015
Company Location
Israel
Company Website
duve.com
Categories and Features
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Hostel Management
Cash Drawer Management
Dorms
Employee Management
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Point of Sale (POS)
Price Optimization
Private Rooms
Reservations Management
Vacation Rental
Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management