Virdee vs. AnswerConnect

Create an entirely contactless experience for your guests by incorporating features like mobile keys, ID verification, hassle-free payments, and remote assistance. Moreover, increase your revenue potential by ensuring that amenities are easily accessible for all visitors. Whether your establishment is tech-oriented and operates without a traditional reception or you aim to empower your staff further, we equip you with the necessary tools to design the perfect guest experience. Provide an elegant in-lobby environment that meets all check-in needs, from physical key cards and ID verification to room upgrades and remote support. By offering both Kiosk and Mobile solutions, you can accommodate every guest and every aspect of their stay, enabling your team to focus more on enhancing guest interactions. The ID verification is efficient and simple, easily completed through either the Mobile app or Kiosk, just like the other check-in procedures. Mobile wallets and credit card payments are fully accepted, with the payment terminal designed to integrate seamlessly with your selected payment provider. If guests opt for Mobile, they can easily enter their card information, simplifying transactions as they enjoy a modern and streamlined experience. This level of ease not only boosts guest satisfaction but also enhances the overall operational efficiency of your establishment, ultimately leading to a more successful hospitality venture. By prioritizing convenience, you set the stage for memorable stays that guests will want to repeat.

Our dedicated customer service professionals are at your disposal around the clock, ready to help your visitors and callers at any time. Potential customers can reach out to you anytime, day or night, as they are always available when you need them. We ensure that there is no voicemail or automated systems, providing only genuine human interaction. With this approach, you can engage with real people rather than automated voices, enhancing the customer experience. We prioritize understanding your callers by recognizing returning ones, allowing for a more customized interaction. Each call script we develop is tailored specifically to your business's unique needs, ensuring that your call flow is distinctively yours. Our service integrates effortlessly with your current systems, whether through shared screens or CRM integration, making the transition smooth. Have you ever wondered how you can deliver exemplary customer support without the expense of hiring full-time staff? This high level of service is often unattainable for many smaller enterprises. By partnering with a small business answering service, you can leverage the advantages of an in-house team without the hassles of recruitment, training, and payroll. Our agents operate remotely from various locations across the United States, ensuring they remain unaffected by local disruptions or natural disasters, providing you with consistent support regardless of circumstances. In this way, you can focus on growing your business while we take care of your customer interactions with expertise.