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What is Virtual Resort Manager?

The CRM functions of Virtual Resort Manager significantly enhance customer loyalty and have a favorable effect on your financial results. By providing users with timely updates, the system ensures they remain well-informed and engaged. It features customizable access levels tailored for Guests, Owners, and Travel Agents, which greatly improves the user experience. Work orders can be effortlessly created and emailed directly to designated vendors, simplifying communication processes. Furthermore, management fees can be easily linked to these work orders and efficiently allocated to the management company. The system meticulously tracks and logs employee activities in essential areas, which aids in pinpointing specific actions and offers an additional layer of fraud protection. Additionally, the purchasing process is refined through an automated system that enhances operational efficiency. Our trust accounting capabilities are not only precise but also user-friendly and highly automated, making financial management smoother. Integration with Bluetent’s Rezfusion Boost allows for seamless connections with platforms such as Vrbo, Airbnb, Booking.com, and Google Travel, broadening your reach. Moreover, VRM's collaboration with The Vacation Bridge ensures that various channel partners, including Tripadvisor/FlipKey, Inntopia, Resorts, and Lodges, remain informed, which ultimately enhances overall service delivery. This all-encompassing strategy guarantees that customer demands are fulfilled while also markedly improving operational workflows. As a result, businesses can achieve a more streamlined operation and better customer satisfaction.

What is BrightSide?

You might not be familiar with BrightSide, a small, family-owned vacation rental software business located in Maryville, Tennessee, but our software truly stands out in the market. What sets us apart even more is our exceptional customer service, which we pride ourselves on by: 1. Actively listening to our clients and addressing their needs. 2. Ensuring that we answer calls promptly or return voicemails without delay, making us accessible. 3. Offering the ability to generate tailored reports. 4. Developing new features in response to client requests. 5. Providing all features under one flat monthly subscription, avoiding any hidden fees. Indeed, our software is packed with functionality that surpasses many competitors, and our mission is to help you reclaim your time. Users consistently find BrightSide intuitive to navigate, although it remains robust and feature-rich. We prioritize building relationships with our clients, often knowing them personally; does your current software provider offer that level of familiarity? We invite you to connect with us, as we are eager to assist you in achieving the mantra of "Do more. Work less.â„¢" while enhancing your overall experience.

Media

Media

Integrations Supported

Beyond
VRWorks

Integrations Supported

Beyond
Airbnb
Authorize.Net
Booking.com
Breezeway
Brivo
CardConnect
Elavon
Mailchimp
NAVIS Direct Booking Platform
Operto Teams
PriceLab
PriceLabs
RedAwning
Revinate
StayFi
TurnoverBnB
Vrbo
Wheelhouse Pricing

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

$160 per month
$160 for first 10 units
$16/unit for each additional unit up to 25 units
$12/unit for each additional unit from 25 to 50 units
$10/unit for each unit over 50 units

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Virtual Resort Manager

Company Website

www.vrmgr.com

Company Facts

Organization Name

BrightSide | Do more. Work less.â„¢

Date Founded

2006

Company Location

United States

Company Website

bookonthebrightside.com

Categories and Features

Vacation Rental

Fee / Commission Management
Guest Reviews / Ratings
Work Order Management

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Employee Management
GDS / OTA Integration
Guest Experience (GEM)
Housekeeping Management
Maintenance Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hotel Housekeeping

Not specified

Vacation Rental

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

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