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What is Virtual VetNurse?

Reduce the demands on your front desk while providing your clients with a 24/7 communication platform for your clinic! The Virtual Vet Nurse is a cutting-edge digital assistant tailor-made for the veterinary industry. With its round-the-clock functionality, this specialized chat-bot adeptly handles a range of routine tasks as well as client questions. It can help clients book appointments, answer common inquiries, refill prescriptions, and gather essential patient information. Your Virtual Vet Nurse can be seamlessly integrated into your website or Facebook page, adopting a distinct persona that reflects your clinic, allowing you to customize its name and gender. This service is accessible globally. Beyond its role in managing appointments and prescription refills, it streamlines quote requests, addresses frequent questions, and boosts retail services through options like click & collect and online shopping. Clients can even upload images to aid in pre-consultation histories and follow-ups, guaranteeing a thorough service. This digital assistant is more than just a tool; it serves as a significant enhancement to your clinic's operations, fostering improved efficiency and greater client satisfaction, ultimately making your veterinary practice more competitive in the market.

What is Shepherd Veterinary Software?

What distinguishes Shepherd from other veterinary practice management systems (PiMS) is not only its inception by an active DVM but also its innovative design features. The user interface incorporates a traditional SOAP framework, which facilitates the automatic generation of invoices in real time as treatments are provided to patients. As emphasized by our founder, Dr. Cindy Barnes, “If your record is accurate, so is your invoice.” Additionally, Shepherd employs advanced backend automations that deliver discharge instructions and treatment notes immediately after administration, ensuring that all client information is prepared and available by the time of checkout. In conjunction with its sophisticated backend capabilities, we provide integrations with top-tier laboratories, enabling users to order lab services directly from any active SOAP, with lab orders syncing seamlessly into the patient’s record. Moreover, our built-in inventory management tool empowers users to effortlessly monitor and manage their stock levels, allowing practices to track their current inventory and identify items that need reordering, as well as surplus stock that may need to be addressed. At Shepherd, we take pride in being a software solution crafted specifically for veterinarians by fellow veterinarians, ensuring that our offerings are tailored to meet the unique needs of the veterinary community.

Media

Media

Integrations Supported

Chckup
Facebook
WaitWell

Integrations Supported

Chckup
Facebook
WaitWell

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$299.00/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Virtual VetNurse

Company Location

New Zealand

Company Website

www.virtualvetnurse.com

Company Facts

Organization Name

Shepherd Veterinary Software

Date Founded

2016

Company Location

United States

Company Website

shepherd.vet

Categories and Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Veterinary

Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Boarding Management
Image Storage
Inventory Management
Patient Records
Prescription Management
Treatment Plans

Categories and Features

Veterinary

Appointment Reminders
Appointment Scheduling
Billing & Invoicing
Boarding Management
Image Storage
Inventory Management
Patient Records
Prescription Management
Treatment Plans

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