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What is Virtual VetNurse?

Reduce the demands on your front desk while providing your clients with a 24/7 communication platform for your clinic! The Virtual Vet Nurse is a cutting-edge digital assistant tailor-made for the veterinary industry. With its round-the-clock functionality, this specialized chat-bot adeptly handles a range of routine tasks as well as client questions. It can help clients book appointments, answer common inquiries, refill prescriptions, and gather essential patient information. Your Virtual Vet Nurse can be seamlessly integrated into your website or Facebook page, adopting a distinct persona that reflects your clinic, allowing you to customize its name and gender. This service is accessible globally. Beyond its role in managing appointments and prescription refills, it streamlines quote requests, addresses frequent questions, and boosts retail services through options like click & collect and online shopping. Clients can even upload images to aid in pre-consultation histories and follow-ups, guaranteeing a thorough service. This digital assistant is more than just a tool; it serves as a significant enhancement to your clinic's operations, fostering improved efficiency and greater client satisfaction, ultimately making your veterinary practice more competitive in the market.

What is Vetstoria?

Vetstoria's cutting-edge online booking platform revolutionizes the appointment scheduling process, drastically reducing the reliance on phone communications and empowering you to take charge of your practice. This innovation allows you to focus on what really counts – providing outstanding care for animals. Designed by veterinarians for their peers, Vetstoria addresses the increasing demand for convenience as veterinary teams juggle heavier workloads. Functioning tirelessly in the background, it acts as your virtual booking assistant 24/7. Recognizing that each veterinary practice has its own distinct requirements, our founders, both veterinarians, crafted Vetstoria to be the most flexible veterinary solution available. Our committed team works alongside you to customize the system, ensuring it integrates smoothly with your existing booking processes, usually needing less than two hours for setup. You have the ability to set specific appointments for new clients, impose restrictions on bookings, customize preferences for individual veterinarians, and much more. With Vetstoria, you can create tailored rules and settings that empower pet owners to book appointments based on your availability, significantly improving both efficiency and client satisfaction. By incorporating Vetstoria into your website, you can alleviate the workload of your front desk staff, potentially saving them an entire day each week by reducing appointment-related calls and administrative tasks. Ultimately, Vetstoria not only streamlines your operations but also enhances the overall experience for both your team and clients, paving the way for a more effective veterinary practice. This transformation can lead to improved relationships with pet owners, fostering trust and loyalty in your services.

Media

Media

Integrations Supported

Facebook

Integrations Supported

Covetrus Ascend
IDEXX Animana
Provet
WordPress

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Virtual VetNurse

Company Location

New Zealand

Company Website

www.virtualvetnurse.com

Company Facts

Organization Name

Vetstoria

Date Founded

2014

Company Location

United Kingdom

Company Website

www.vetstoria.com

Categories and Features

Conversational AI

Code-free Development
Intent Recognition
Pre-configured Bot
Sentiment Analysis
Speech Recognition
Speech Synthesis

Veterinary

Appointment Scheduling
Patient Records
Prescription Management
Treatment Plans

Categories and Features

Pet Care

Not specified

Veterinary

Appointment Scheduling

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