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What is VirtualCare?

Our cutting-edge patient engagement platform equips healthcare professionals—ranging from primary care providers to specialists and support staff—with the tools to offer virtual care through diverse channels such as text messaging, audio-video conferencing, and secure document sharing. With VirtualCare™, essential care tasks like routine follow-ups and the sharing of lab results or prescriptions can be carried out effortlessly without requiring in-clinic visits, enabling these activities to be effectively coordinated between regular appointments. This model not only improves access for patients who might otherwise be difficult to reach due to geographic challenges or restrictions such as those imposed by COVID-19 but also provides significant benefits for individuals living in senior care facilities. By leveraging VirtualCare, healthcare providers can expand their patient capacity throughout the day, enjoy greater scheduling flexibility, and enhance the productivity of their office hours. Ultimately, this platform not only enriches the patient experience but also optimizes healthcare providers' workflows, paving the way for a more efficient healthcare system. Furthermore, it fosters a more supportive environment for both patients and clinicians, ensuring that care delivery is both effective and compassionate.

What is Amazon Care?

Discover prompt, comprehensive, and continuous primary and urgent care specifically designed for your employees and their families. Understanding the swiftly changing demands of your workforce, Amazon Care’s groundbreaking healthcare approach aims to integrate seamlessly into their daily routines. We are expanding our services to deliver virtual-first primary and urgent care to an even larger audience of Amazon team members, their loved ones, and other organizations throughout the United States. Be sure to watch the film highlighting our thrilling growth. Amazon Care represents a healthcare service that aligns with your lifestyle and availability, enabling you to reach healthcare professionals in mere moments, at any hour, including weekends and holidays. Additionally, we provide at-home follow-up care for lab results and treatments, as well as contactless prescription deliveries directly to your home. Enjoy meaningful interactions with our committed team of physicians, nurse practitioners, and registered nurses. With virtual consultations accessible for non-emergency issues, you can get the care you need instantly, every hour of every day, ensuring that your health remains a top priority no matter where life takes you. This innovative model guarantees that your wellness is consistently at the forefront of our services.

Media

Media

Integrations Supported

Integrations Supported

AWS Secrets Manager
Amazon Fresh
Amazon Transcribe
Beats
Splunk User Behavior Analytics

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Not specified

Company Facts

Organization Name

Think Research

Date Founded

2006

Company Location

Canada

Company Website

www.thinkresearch.com/ca/products/virtualcare/

Company Facts

Organization Name

Amazon

Date Founded

1994

Company Location

United States

Company Website

amazon.care/

Categories and Features

Home Health Care

Not specified

Patient Engagement

Not specified

Telemedicine

Not specified

Categories and Features

Telemedicine

Not specified

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