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What is VirtualCare?

Our cutting-edge patient engagement platform equips healthcare professionals—ranging from primary care providers to specialists and support staff—with the tools to offer virtual care through diverse channels such as text messaging, audio-video conferencing, and secure document sharing. With VirtualCare™, essential care tasks like routine follow-ups and the sharing of lab results or prescriptions can be carried out effortlessly without requiring in-clinic visits, enabling these activities to be effectively coordinated between regular appointments. This model not only improves access for patients who might otherwise be difficult to reach due to geographic challenges or restrictions such as those imposed by COVID-19 but also provides significant benefits for individuals living in senior care facilities. By leveraging VirtualCare, healthcare providers can expand their patient capacity throughout the day, enjoy greater scheduling flexibility, and enhance the productivity of their office hours. Ultimately, this platform not only enriches the patient experience but also optimizes healthcare providers' workflows, paving the way for a more efficient healthcare system. Furthermore, it fosters a more supportive environment for both patients and clinicians, ensuring that care delivery is both effective and compassionate.

What is CharmHealth?

Introducing a comprehensive solution designed specifically for your healthcare practice. This cloud-based electronic health records (EHR) system enables you to securely develop and oversee patient records directly from your internet browser. Additionally, you can efficiently manage patient appointments and allocate resources like examination rooms and IV chairs, all while utilizing a visually organized, color-coded calendar. Furthermore, your patients have the convenience of scheduling appointments via your website and patient portal. The platform allows you to upload and organize practice documents, including consent forms, informational handouts, and x-rays, facilitating a transition to a paperless environment. For better organization, documents can be grouped into folders and tagged for easy retrieval. You can also communicate securely with your healthcare team about treatment plans. Patients will enjoy the freedom to access their medical records remotely and can grant safe access to local specialists while traveling abroad. Moreover, this system allows for collaborative discussions on complex cases by enabling the sharing of images and videos, thus eliminating the need to disrupt doctors from their current duties in clinics or wards. By streamlining these processes, your practice can significantly enhance its efficiency and patient care experience.

Media

Media

Integrations Supported

Integrations Supported

Medsender
QuickBooks Online
ScribeHealth
WaitWell

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Think Research

Date Founded

2006

Company Location

Canada

Company Website

www.thinkresearch.com/ca/products/virtualcare/

Company Facts

Organization Name

MedicalMine

Date Founded

2007

Company Location

United States

Company Website

www.charmhealth.com

Categories and Features

Home Health Care

Not specified

Patient Engagement

Not specified

Telemedicine

Not specified

Categories and Features

Ambulatory

Not specified

Clinic Management

Not specified

Electronic Medical Records (EMR)

Appointment Management
Charting
Compliance Tracking
E-Prescribing
E/M Coding
HIPAA Compliant
Meaningful Use Certified
ONC-ATCB Certified
Patient Portal
Self Service Portal
Voice Recognition

Medical Billing

Not specified

Medical Coding

Not specified

Patient Engagement

Not specified

Patient Portal

Not specified

Telemedicine

Not specified

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