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What is VirtualCare?

Our cutting-edge patient engagement platform equips healthcare professionals—ranging from primary care providers to specialists and support staff—with the tools to offer virtual care through diverse channels such as text messaging, audio-video conferencing, and secure document sharing. With VirtualCare™, essential care tasks like routine follow-ups and the sharing of lab results or prescriptions can be carried out effortlessly without requiring in-clinic visits, enabling these activities to be effectively coordinated between regular appointments. This model not only improves access for patients who might otherwise be difficult to reach due to geographic challenges or restrictions such as those imposed by COVID-19 but also provides significant benefits for individuals living in senior care facilities. By leveraging VirtualCare, healthcare providers can expand their patient capacity throughout the day, enjoy greater scheduling flexibility, and enhance the productivity of their office hours. Ultimately, this platform not only enriches the patient experience but also optimizes healthcare providers' workflows, paving the way for a more efficient healthcare system. Furthermore, it fosters a more supportive environment for both patients and clinicians, ensuring that care delivery is both effective and compassionate.

What is HCS Connect?

Home Health is distinctive within the healthcare industry because of its complex regulations and diverse patient care requirements. Success in today's Home Health environment necessitates a deep understanding of multiple clinical domains, compliance with regulatory guidelines, various reimbursement models, and other essential components. HCS Connect™ for Home Health, featuring ConnectOffice™ and ConnectMobile™, is an invaluable tool that effectively meets the complex needs of home health care agencies while providing them with crucial insights for strategic decision-making. The platform includes an efficient intake system that integrates eligibility verification and simplifies scheduling processes. It also provides a robust EMR system capable of digitizing physical documents into patient records. Furthermore, it supports billing across a variety of claim types, enables electronic transmissions, and offers flexibility in billing cycles, all while generating exportable reports in formats such as Excel®, PDF®, and Word® for straightforward access and analysis. In summary, this comprehensive solution not only boosts operational efficiency but also enhances the quality of patient care delivery in the home health arena, ultimately benefiting both agencies and their clients. By leveraging advanced technology, agencies can remain competitive in a rapidly evolving sector.

Media

Media

Integrations Supported

RapidClaims

Integrations Supported

RapidClaims

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Think Research

Date Founded

2006

Company Location

Canada

Company Website

www.thinkresearch.com/ca/products/virtualcare/

Company Facts

Organization Name

HealthCare Strategies

Date Founded

1998

Company Website

www.hcstrategies.com

Categories and Features

Home Health Care

Billing & Invoicing
Charting
Electronic Signature
Employee Tracking
Medication Database
Patient Intake
Scheduling
Time / Task Reporting

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing

Categories and Features

Home Health Care

Billing & Invoicing
Charting
Electronic Signature
Employee Tracking
Medication Database
Patient Intake
Scheduling
Time / Task Reporting

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