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What is VirtualCare?

Our cutting-edge patient engagement platform equips healthcare professionals—ranging from primary care providers to specialists and support staff—with the tools to offer virtual care through diverse channels such as text messaging, audio-video conferencing, and secure document sharing. With VirtualCare™, essential care tasks like routine follow-ups and the sharing of lab results or prescriptions can be carried out effortlessly without requiring in-clinic visits, enabling these activities to be effectively coordinated between regular appointments. This model not only improves access for patients who might otherwise be difficult to reach due to geographic challenges or restrictions such as those imposed by COVID-19 but also provides significant benefits for individuals living in senior care facilities. By leveraging VirtualCare, healthcare providers can expand their patient capacity throughout the day, enjoy greater scheduling flexibility, and enhance the productivity of their office hours. Ultimately, this platform not only enriches the patient experience but also optimizes healthcare providers' workflows, paving the way for a more efficient healthcare system. Furthermore, it fosters a more supportive environment for both patients and clinicians, ensuring that care delivery is both effective and compassionate.

What is Loyal?

Loyal represents a robust digital healthcare platform crafted to optimize and elevate the interactions between patients and providers within health systems by bringing together key care elements, such as the administration of provider and location information, digital engagement tools, automated scheduling features, conversational chat capabilities, health risk assessments (HRAs), customer relationship management (CRM) systems, and reputation management, all available through one cohesive interface. Utilizing advanced natural language processing and AI technologies, the platform makes it easier for patients to locate care, secure immediate appointment bookings across multiple platforms, engage with AI for support, and successfully navigate their healthcare experiences. Furthermore, it provides organizations with automated CRM solutions, comprehensive provider directories, review and rating tools, and insightful data analytics, all essential for improving patient engagement, increasing conversion rates, and guiding informed strategic decisions. This all-encompassing methodology not only boosts operational productivity but also nurtures a more integrated and responsive healthcare ecosystem for patients and providers alike. Ultimately, this ensures that healthcare experiences become more user-friendly and efficient, paving the way for better health outcomes.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Think Research

Date Founded

2006

Company Location

Canada

Company Website

www.thinkresearch.com/ca/products/virtualcare/

Company Facts

Organization Name

Loyal

Date Founded

2015

Company Location

United States

Company Website

loyalhealth.com

Categories and Features

Home Health Care

Not specified

Patient Engagement

Not specified

Telemedicine

Not specified

Categories and Features

Patient Engagement

Not specified

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