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What is VirtualCare?

Our cutting-edge patient engagement platform equips healthcare professionals—ranging from primary care providers to specialists and support staff—with the tools to offer virtual care through diverse channels such as text messaging, audio-video conferencing, and secure document sharing. With VirtualCare™, essential care tasks like routine follow-ups and the sharing of lab results or prescriptions can be carried out effortlessly without requiring in-clinic visits, enabling these activities to be effectively coordinated between regular appointments. This model not only improves access for patients who might otherwise be difficult to reach due to geographic challenges or restrictions such as those imposed by COVID-19 but also provides significant benefits for individuals living in senior care facilities. By leveraging VirtualCare, healthcare providers can expand their patient capacity throughout the day, enjoy greater scheduling flexibility, and enhance the productivity of their office hours. Ultimately, this platform not only enriches the patient experience but also optimizes healthcare providers' workflows, paving the way for a more efficient healthcare system. Furthermore, it fosters a more supportive environment for both patients and clinicians, ensuring that care delivery is both effective and compassionate.

What is Luma Health?

Luma Health was established with the vision that the healthcare system should be more efficient and beneficial for every patient. The Patient Success Platformâ„¢ developed by Luma aims to integrate patient engagement efforts, ensuring that individuals remain connected to their healthcare providers throughout their entire medical experience, encompassing access, operations, clinical aspects, and financial considerations. This seamless integration is enhanced by Luma Bedrockâ„¢, which utilizes data-driven best practices derived from over 700 million data points collected from more than 80 million patient engagements. Currently, Luma caters to over 600 health systems, integrated delivery networks, federally qualified health centers, specialty networks, and clinics across the United States, effectively managing the care pathways of more than 50 million patients. As a result, Luma Health plays a crucial role in transforming how patients interact with and navigate the healthcare landscape.

Media

Media

Integrations Supported

CareCloud
Intergy EHR
MEDITECH Expanse
NextGen Healthcare EHR
Nextech
Oracle Health Ambulatory EHR
WebPT
athenaClinicals
eClinicalWorks

Integrations Supported

CareCloud
Intergy EHR
MEDITECH Expanse
NextGen Healthcare EHR
Nextech
Oracle Health Ambulatory EHR
WebPT
athenaClinicals
eClinicalWorks

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Think Research

Date Founded

2006

Company Location

Canada

Company Website

www.thinkresearch.com/ca/products/virtualcare/

Company Facts

Organization Name

Luma Health

Date Founded

2015

Company Location

United States

Company Website

www.lumahealth.io

Categories and Features

Home Health Care

Billing & Invoicing
Charting
Electronic Signature
Employee Tracking
Medication Database
Patient Intake
Scheduling
Time / Task Reporting

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Scheduling

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

Queue Management

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing

Vaccine Management

Adverse Reaction Reporting
Alerts / Notifications
Appointment Reminders
Billing
Communication Tools
Dose Tracking
For Governments
Immunization Proof
Inventory Management
Predictive Analytics
Scheduling
Virtual Waiting Room

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