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Total 5 out of 5 stars
ease 4 out of 5 stars
features 5 out of 5 stars
design 4 out of 5 stars
support 4 out of 5 stars

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What is VirtualCare?

Our cutting-edge patient engagement platform equips healthcare professionals—ranging from primary care providers to specialists and support staff—with the tools to offer virtual care through diverse channels such as text messaging, audio-video conferencing, and secure document sharing. With VirtualCare™, essential care tasks like routine follow-ups and the sharing of lab results or prescriptions can be carried out effortlessly without requiring in-clinic visits, enabling these activities to be effectively coordinated between regular appointments. This model not only improves access for patients who might otherwise be difficult to reach due to geographic challenges or restrictions such as those imposed by COVID-19 but also provides significant benefits for individuals living in senior care facilities. By leveraging VirtualCare, healthcare providers can expand their patient capacity throughout the day, enjoy greater scheduling flexibility, and enhance the productivity of their office hours. Ultimately, this platform not only enriches the patient experience but also optimizes healthcare providers' workflows, paving the way for a more efficient healthcare system. Furthermore, it fosters a more supportive environment for both patients and clinicians, ensuring that care delivery is both effective and compassionate.

What is Spruce Health?

In the realm of contemporary healthcare communication, Spruce stands out as a streamlined and effective solution for engaging with patients, healthcare professionals, and various health collaborators. By integrating your current communication channels with innovative tools into a user-friendly email inbox, Spruce consolidates all correspondence into a powerful team mailbox. This platform empowers you to interact seamlessly with both your colleagues and patients via a single HIPAA-compliant email address, simplifying the management of patient inquiries, voicemail responses, and more—all in one convenient location. The ability to deliver timely messages to patients enhances proactive care, enabling you to address potential issues before they escalate into emergencies. As a result, you can cultivate stronger connections with your patients while improving the overall efficiency of care. Additionally, leveraging virtual care options and automating complex workflows allows you and your team to maximize productivity and minimize repetitive tasks, ultimately leading to a more responsive healthcare environment. With Spruce, not only do you streamline communication, but you also enhance the quality of care provided to your patients.

Media

Media

Integrations Supported

Integrations Supported

Elation Health
Guava Provider Dashboard
Morf

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$24 per user per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Think Research

Date Founded

2006

Company Location

Canada

Company Website

www.thinkresearch.com/ca/products/virtualcare/

Company Facts

Organization Name

Spruce Health

Date Founded

2013

Company Location

United States

Company Website

www.sprucehealth.com

Categories and Features

Home Health Care

Not specified

Patient Engagement

Not specified

Telemedicine

Not specified

Categories and Features

Mental Health

Assessment & Treatment Plans
HIPAA Compliant
Inpatient / Residential
Multi-Provider Practice
Patient Portal
Single Provider Practice

Patient Engagement

Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal

Telemedicine

Chat / Messaging
HIPAA Compliant
Multi-Provider Practice
Video Conferencing

Therapy

Not specified

Unified Communications

Audio / Video Conferencing
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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