Updox Reviews & Ratings

Updox

1.6 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 7 Ratings

Total 1.5 out of 5 stars
ease 2.5 out of 5 stars
features 2.5 out of 5 stars
design 2.5 out of 5 stars
support 1 out of 5 stars

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What is VirtualCare?

Our cutting-edge patient engagement platform equips healthcare professionals—ranging from primary care providers to specialists and support staff—with the tools to offer virtual care through diverse channels such as text messaging, audio-video conferencing, and secure document sharing. With VirtualCare™, essential care tasks like routine follow-ups and the sharing of lab results or prescriptions can be carried out effortlessly without requiring in-clinic visits, enabling these activities to be effectively coordinated between regular appointments. This model not only improves access for patients who might otherwise be difficult to reach due to geographic challenges or restrictions such as those imposed by COVID-19 but also provides significant benefits for individuals living in senior care facilities. By leveraging VirtualCare, healthcare providers can expand their patient capacity throughout the day, enjoy greater scheduling flexibility, and enhance the productivity of their office hours. Ultimately, this platform not only enriches the patient experience but also optimizes healthcare providers' workflows, paving the way for a more efficient healthcare system. Furthermore, it fosters a more supportive environment for both patients and clinicians, ensuring that care delivery is both effective and compassionate.

What is Updox?

Updox offers a comprehensive healthcare communications platform designed to enhance patient experiences, boost office efficiency, and increase profitability for healthcare providers. Users can select from a variety of solutions, including Electronic Fax, Secure Texting & SMS, Telehealth Video Chats, Patient Reminders, Electronic Forms, and Broadcast Messaging, all accessible from a single online interface. By integrating with over 150 EHR/EMR systems, Updox aims to save you time, resources, and effort. Within its powerful inbox, you can manage documents and collaborate seamlessly with colleagues, maximizing productivity throughout your day. Additionally, this HIPAA-compliant platform caters to healthcare providers, LTPAC facilities, and pharmacies, offering a user-friendly experience. The extensive features support virtual healthcare, enhance patient engagement, streamline office operations, and help in minimizing costs—all while working together to improve revenue outcomes for your practice. By leveraging these tools, healthcare professionals can create a more efficient and effective workflow.

Media

Media

Integrations Supported

Integrations Supported

Amazing Charts EHR
Azalea EHR
BestRx
CareLogic
DrChrono
Intergy EHR
MacPractice MD
PointClickCare
Practice Fusion
Rx30 Pharmacy System
Veradigm EHR
WinRx

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Think Research

Date Founded

2006

Company Location

Canada

Company Website

www.thinkresearch.com/ca/products/virtualcare/

Company Facts

Organization Name

Updox

Date Founded

2008

Company Location

United States

Company Website

info.updox.com/patient-communication

Categories and Features

Home Health Care

Not specified

Patient Engagement

Not specified

Telemedicine

Not specified

Categories and Features

Healthcare

Not specified

HIPAA Compliance

Compliance Reporting
Data Security
Documentation Management

Home Health Care

Electronic Signature
Patient Intake
Scheduling

Long Term Care

For Home Care Providers
For Nursing Homes

Medical Practice Management

HIPAA Compliant
Multi-Office
Multi-Physician
Patient Portal
Patient Scheduling
Physician Scheduling

Patient Engagement

Appointment Scheduling
Collaboration
Messaging
Mobile Access
Patient Portal

Patient Experience

Not specified

Pharmacy

Electronic Signature
Forms Management

Remote Patient Monitoring

Dashboard
HIPAA Compliant
Patient Engagement
Patient Portal
Reminders
Virtual Visits

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Video Conferencing

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