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What is VirtualHealth HELIOS?

While clinical health is crucial, achieving improved outcomes necessitates a more comprehensive approach to care. HELIOS offers an all-encompassing perspective that addresses every facet of a member's well-being. By utilizing this holistic approach, care teams can work together to identify optimal interventions and minimize unnecessary readmissions. VirtualHealth's HELIOS platform fosters exceptional collaboration and coordination between members and their care teams. Additionally, it enhances visibility throughout the entire healthcare organization. By linking the complete care team within a unified ecosystem, our clients can surpass conventional care management methods, enabling them to achieve enhanced efficiency, increased transparency, and significant cost savings. This integrated approach ultimately supports better health outcomes for members.

What is Clarity?

Implementing improved communication strategies for members is crucial in enhancing engagement with key initiatives to achieve measurable results. Clarity's Accelerate Member Engagement (AME) platform has enabled a national health insurer to achieve an impressive 75% increase in engagement rates through the innovative use of specially crafted stickers on member ID cards. The considerable time that individuals spend reading mail from their health plans presents a valuable chance to utilize print communications to strengthen member engagement. Clarity provides outstanding SaaS solutions and consulting services designed to optimize the effectiveness of ID cards, explanations of benefits (EOBs), member guides, and other correspondence across the member journey. Such enhancements play a critical role in increasing participation in essential member activities and services, including online portal registrations, chronic condition management programs, telehealth visits, and mail-order prescription sign-ups. Effectively engaging members is essential for the success of health plans, as it has a direct impact on their capacity to deliver high-quality care and services. By adopting cutting-edge communication strategies, health plans can not only improve member satisfaction but also drive better health outcomes overall, which ultimately benefits both members and the healthcare system at large.

Media

Media

Integrations Supported

Blue Triangle
Unite Us

Integrations Supported

Blue Triangle
Unite Us

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VirtualHealth

Date Founded

2014

Company Location

United States

Company Website

www.virtualhealth.com/helios-platform.html

Company Facts

Organization Name

Clarity

Company Location

United States

Company Website

clarityssi.com

Categories and Features

Patient Case Management

Activity Tracking
Assessment Notes
Billing & Invoicing
Calendar Management
Candidate Identification
Case List Management
Eligibility Verification
HIPAA Compliant
Medical History Records
Patient Records
Referral Management
Treatment Planning

Population Health Management (PHM)

Analytics
Cost-of-Care Analysis
Data Storage
EMR/EHR Integration
Patient Engagement
Patient Identification
Patient Risk Stratification
Patient-Reported Outcomes
Payment Bundling
Predictive Alerts
Test & Treatment Reminders
Utilization Tracking

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