Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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CallTrackingMetricsCallTrackingMetrics stands out as the sole SaaS platform that integrates call tracking and conversion intelligence to enhance contact center automation, leading to a more tailored experience for customers. Discover which marketing initiatives are driving leads or conversions, and leverage that information to create automated call flows that enhance your contact center operations. With our comprehensive suite of phone, text, online, and live chat tools, you can achieve seamless communication across your entire organization. More than 100,000 users around the globe rely on CallTrackingMetrics to streamline communications for their sales, marketing, and service teams, ensuring efficiency and effectiveness in their outreach efforts. Our call tracking capabilities include dependable dynamic number insertion (DNI) for precise session-level attribution, as well as local and toll-free tracking numbers, which offer omnichannel attribution across calls, texts, and form submissions. Additionally, our contact center solutions feature a user-friendly browser-based softphone, along with intelligent routing options to optimize call management. Embracing these advanced features can significantly elevate your organization's customer interaction strategy.
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CallToolsRevolutionize your contact center operations with CallTools, a cutting-edge cloud-based solution that seamlessly integrates both inbound and outbound dialing to maximize productivity. Boost agent efficiency while building stronger connections with customers through powerful features such as predictive dialing, call recording, and coordinated multi-channel campaigns via email and SMS. Obtain a comprehensive view of team performance with in-depth analytics and real-time reporting capabilities. With adaptable integrations, efficient queue management, and personalized IVR settings, CallTools streamlines processes and enhances call results. Improve your connection rates by utilizing sophisticated data targeting and dynamic caller ID technologies. Designed for simplicity, CallTools equips teams to tackle even the most challenging tasks effortlessly, ensuring a smoother workflow across the board. This innovative platform not only enhances operational efficiency but also fosters a more responsive and customer-centric approach in your contact center.
What is VisNetic MailFlow?
Numerous companies understand the importance of providing outstanding service and support to their customers, yet they frequently encounter obstacles in sourcing and implementing budget-friendly technology options to meet these objectives. VisNetic MailFlow emerges as a notable solution for improving customer service, whether it's installed on-site or accessed through hosting. This platform is tailored for overseeing customer emails and operates much like a telephone system that manages incoming calls. By effectively routing customer emails to the appropriate support agent or team, VisNetic MailFlow proves to be an excellent resource for customer service departments and organizations struggling to manage their incoming email flow or enhance their email service quality. This intuitive and economical email management solution arms businesses with the necessary tools to harness inbound emails and build stronger customer relationships. Furthermore, MailFlow integrates effortlessly with 3CX, allowing users to make calls and keep track of call durations, which enhances overall communication capabilities. By optimizing these workflows, VisNetic MailFlow not only boosts operational efficiency but also cultivates a more agile customer service atmosphere, ultimately leading to higher customer satisfaction. Overall, the implementation of such innovative systems can significantly transform the way businesses interact with their clients.
What is BloomNet BMS?
Florists frequently manage orders from a variety of channels, necessitating collaboration with multiple Floral Service Providers. To simplify this process, BloomNet Technologies has launched a free Floral Service Integration Solution. The Business Management System (BMS) provides smooth inbound integration with diverse Floral Service technologies, significantly improving order processing efficiency and accuracy by eliminating the need for manual re-entry of orders. By taking advantage of our complimentary Business Management System’s inbound Wire Service Integration Solution, you can optimize your operational workflow. Furthermore, it has never been easier to manage seasonal staff, as employees can easily clock in and out, allowing you to monitor their hours effortlessly. Additionally, the adaptable platform of the Business Management System permits seamless integration with various payment processing systems, including WorldPay®, PayPal®, Transfirst®, Heartland, and Elavon, which facilitates hassle-free financial transactions. This all-encompassing approach not only conserves your time but also empowers your business to effectively handle the intricacies of order management and payment processing, ultimately leading to greater customer satisfaction. By streamlining these processes, you can focus more on enhancing customer relationships and growing your floral business.
Integrations Supported
QuickBooks Online
API Availability
Has API
API Availability
Has API
Pricing Information
$749.00/one-time/user
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Deerfield Communications
Company Website
www.visnetic.com
Company Facts
Organization Name
BloomNet
Date Founded
1988
Company Location
United States
Company Website
www.bloomnet.net/technology/Business-Management-System
Categories and Features
Email Management
Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
Categories and Features
Florist
Automated Card Printing
Customer Account Profiles
Delivery Tracking
Order Management
Production Tracking
Stem Counting