Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 2 Ratings

Total
ease
features
design
support

Alternatives to Consider

  • BrandMail Reviews & Ratings
    276 Ratings
    Company Website
  • Exclaimer Reviews & Ratings
    2,169 Ratings
    Company Website
  • SpamTitan Reviews & Ratings
    812 Ratings
    Company Website
  • WiseStamp Reviews & Ratings
    590 Ratings
    Company Website
  • ManageEngine ADManager Plus Reviews & Ratings
    489 Ratings
    Company Website
  • Shift Reviews & Ratings
    1,191 Ratings
    Company Website
  • PostScan Mail Reviews & Ratings
    123 Ratings
    Company Website
  • NewOrg Reviews & Ratings
    69 Ratings
    Company Website
  • CallTrackingMetrics Reviews & Ratings
    844 Ratings
    Company Website
  • CallTools Reviews & Ratings
    449 Ratings
    Company Website

What is VisNetic MailFlow?

Numerous companies understand the importance of providing outstanding service and support to their customers, yet they frequently encounter obstacles in sourcing and implementing budget-friendly technology options to meet these objectives. VisNetic MailFlow emerges as a notable solution for improving customer service, whether it's installed on-site or accessed through hosting. This platform is tailored for overseeing customer emails and operates much like a telephone system that manages incoming calls. By effectively routing customer emails to the appropriate support agent or team, VisNetic MailFlow proves to be an excellent resource for customer service departments and organizations struggling to manage their incoming email flow or enhance their email service quality. This intuitive and economical email management solution arms businesses with the necessary tools to harness inbound emails and build stronger customer relationships. Furthermore, MailFlow integrates effortlessly with 3CX, allowing users to make calls and keep track of call durations, which enhances overall communication capabilities. By optimizing these workflows, VisNetic MailFlow not only boosts operational efficiency but also cultivates a more agile customer service atmosphere, ultimately leading to higher customer satisfaction. Overall, the implementation of such innovative systems can significantly transform the way businesses interact with their clients.

What is Helpwise?

You can consolidate your Team Email, SMS, and WhatsApp accounts into a shared Inbox, but sharing login credentials for an email account among team members is not feasible. Helpwise offers a user-friendly shared inbox solution that provides access to your team’s email accounts, like help@, sales@, and jobs@. As businesses expand, managing internal communications and customer inquiries—like billing and hiring—can become complex, leading to the temptation to share email logins among staff. This challenge is one we have faced in our past ventures. Helpwise stands out as a truly effective shared inbox solution! We appreciate using Outlook, Gmail, and other popular email platforms, and Helpwise maintains that level of simplicity and ease of use. Each team member can log in individually to the same email address, eliminating the need for password sharing, which ultimately enhances productivity and strengthens security. With Helpwise, you can streamline your communication without sacrificing ease or safety!

Media

Media

Integrations Supported

Copper
Dropbox
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Integrately
JustCall
Pabbly Connect
Quickwork
Salesflare
Shopify
Slack
Stackreaction
Stripe
Trello
Twilio
WhatsApp
Zapier
Zendesk Sell
Zoho CRM

Integrations Supported

Copper
Dropbox
HubSpot CRM
HubSpot Customer Platform
HubSpot Marketing Hub
Integrately
JustCall
Pabbly Connect
Quickwork
Salesflare
Shopify
Slack
Stackreaction
Stripe
Trello
Twilio
WhatsApp
Zapier
Zendesk Sell
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$749.00/one-time/user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Deerfield Communications

Company Website

www.visnetic.com

Company Facts

Organization Name

Helpwise

Date Founded

2019

Company Location

United States

Company Website

helpwise.io

Categories and Features

Email Management

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Categories and Features

Email Management

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Popular Alternatives

Popular Alternatives

ClientFlow Reviews & Ratings

ClientFlow

ReportGarden
BlueMail Reviews & Ratings

BlueMail

Blix