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Ratings and Reviews 0 Ratings
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CallToolsRevolutionize your contact center operations with CallTools, a cutting-edge cloud-based solution that seamlessly integrates both inbound and outbound dialing to maximize productivity. Boost agent efficiency while building stronger connections with customers through powerful features such as predictive dialing, call recording, and coordinated multi-channel campaigns via email and SMS. Obtain a comprehensive view of team performance with in-depth analytics and real-time reporting capabilities. With adaptable integrations, efficient queue management, and personalized IVR settings, CallTools streamlines processes and enhances call results. Improve your connection rates by utilizing sophisticated data targeting and dynamic caller ID technologies. Designed for simplicity, CallTools equips teams to tackle even the most challenging tasks effortlessly, ensuring a smoother workflow across the board. This innovative platform not only enhances operational efficiency but also fosters a more responsive and customer-centric approach in your contact center.
What is VisNetic MailFlow?
Numerous companies understand the importance of providing outstanding service and support to their customers, yet they frequently encounter obstacles in sourcing and implementing budget-friendly technology options to meet these objectives. VisNetic MailFlow emerges as a notable solution for improving customer service, whether it's installed on-site or accessed through hosting. This platform is tailored for overseeing customer emails and operates much like a telephone system that manages incoming calls. By effectively routing customer emails to the appropriate support agent or team, VisNetic MailFlow proves to be an excellent resource for customer service departments and organizations struggling to manage their incoming email flow or enhance their email service quality. This intuitive and economical email management solution arms businesses with the necessary tools to harness inbound emails and build stronger customer relationships. Furthermore, MailFlow integrates effortlessly with 3CX, allowing users to make calls and keep track of call durations, which enhances overall communication capabilities. By optimizing these workflows, VisNetic MailFlow not only boosts operational efficiency but also cultivates a more agile customer service atmosphere, ultimately leading to higher customer satisfaction. Overall, the implementation of such innovative systems can significantly transform the way businesses interact with their clients.
What is Mail.ru?
Mail.ru Group is diligently constructing a comprehensive ecosystem of services tailored to help millions navigate their daily online tasks. This VK ecosystem enables users to partake in various activities, including communication, gaming, e-commerce, food delivery, transportation, job searching, and skill enhancement, all while staying updated on the latest trends. It comprises a suite of interconnected services, featuring a voice assistant, a consolidated user account, a mini applications platform, and a cohesive payment system. Furthermore, Mail.ru Group provides a variety of solutions dedicated to the digital transformation of business practices, encompassing everything from online marketing to cloud services. By advancing the VK ecosystem, Mail.ru Group seeks to integrate a wide array of technologies and products effectively. We firmly believe that technology should be designed and improved for the benefit of society. Our mission is centered on enriching lives by making technology simple and accessible for a diverse audience, thereby promoting inclusivity and innovation. Ultimately, we aspire to empower individuals through the smooth incorporation of technological advancements into their daily routines, enabling them to thrive in an increasingly digital world. This commitment to user-centric development illustrates our dedication to improving everyday experiences through technology.
Integrations Supported
Boxcryptor
Cerebro
FinKoper
Mail Backup X
RaiDrive
Yandex Mail
Integrations Supported
Boxcryptor
Cerebro
FinKoper
Mail Backup X
RaiDrive
Yandex Mail
API Availability
Has API
API Availability
Has API
Pricing Information
$749.00/one-time/user
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Deerfield Communications
Company Website
www.visnetic.com
Company Facts
Organization Name
Mail.ru
Company Location
Russia
Company Website
mail.ru/
Categories and Features
Email Management
Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting
Categories and Features
Email Management
Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting