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What is VisibleFeedback?

VisibleFeedback is an easy-to-use, lightweight feedback and reputation management tool specifically developed for brick-and-mortar businesses to improve customer experience and online visibility. Through simple QR code scans displayed at the point of sale or included with orders, customers can provide immediate feedback about their visit or purchase. The platform is designed to catch negative feedback privately, sending real-time alerts to business owners so they can resolve issues before they escalate or become public. Simultaneously, it encourages satisfied customers to leave glowing 5-star reviews on popular review sites such as Google and Yelp, helping businesses grow their digital reputation organically. VisibleFeedback’s setup process is fast and straightforward, taking less than five minutes, and the tool runs silently in the background without disrupting daily operations. It is ideal for a wide range of businesses including restaurants, auto repair shops, retail stores, and salons looking to strengthen customer relationships. By capturing feedback proactively, businesses can improve service quality, increase customer retention, and drive new customer acquisition through positive online reviews. The platform helps reduce negative online exposure while maximizing the impact of happy customers’ voices. VisibleFeedback supports sustainable growth by turning everyday interactions into powerful reputation-building opportunities. Overall, it offers an affordable, efficient, and user-friendly way for businesses to manage customer feedback and boost their brand image.

What is Feedback Widget?

The Feedback Widget is a user-friendly tool designed to simplify the process of collecting and analyzing feedback from users on your website. With an easy installation process and smooth integration options, you can either add customizable widgets or utilize a straightforward API to gather insights from your visitors in real time. The platform provides accessible graphs and charts, making it easy to conduct quick analyses that support decisions driven by data to enhance your product and marketing strategies. By collecting user feedback exactly when they engage with your site, the Feedback Widget helps identify feature requests, rectify bugs promptly, and enrich your sales narrative through customer insights. This lightweight and budget-friendly solution avoids unnecessary complications, offering both free access and one-time payment options for unlimited usage. In addition to its affordability, it fosters a proactive approach to customer engagement, encouraging businesses to adapt and evolve based on genuine user input. Ultimately, this tool stands as a valuable asset for organizations aiming to connect meaningfully with their audience while continuously improving their offerings.

Media

No images available

Media

Integrations Supported

WordPress

Integrations Supported

WordPress

API Availability

Has API

API Availability

Has API

Pricing Information

$25/month
Free Trial Offered?
Free Version

Pricing Information

$49 one-time payment
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

DiscoveryMark

Date Founded

2025

Company Location

United States

Company Website

visiblefeedback.com

Company Facts

Organization Name

Feedback Widget

Company Website

feedbackwidget.co

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

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