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What is VisibleFeedback?

VisibleFeedback is an easy-to-use, lightweight feedback and reputation management tool specifically developed for brick-and-mortar businesses to improve customer experience and online visibility. Through simple QR code scans displayed at the point of sale or included with orders, customers can provide immediate feedback about their visit or purchase. The platform is designed to catch negative feedback privately, sending real-time alerts to business owners so they can resolve issues before they escalate or become public. Simultaneously, it encourages satisfied customers to leave glowing 5-star reviews on popular review sites such as Google and Yelp, helping businesses grow their digital reputation organically. VisibleFeedback’s setup process is fast and straightforward, taking less than five minutes, and the tool runs silently in the background without disrupting daily operations. It is ideal for a wide range of businesses including restaurants, auto repair shops, retail stores, and salons looking to strengthen customer relationships. By capturing feedback proactively, businesses can improve service quality, increase customer retention, and drive new customer acquisition through positive online reviews. The platform helps reduce negative online exposure while maximizing the impact of happy customers’ voices. VisibleFeedback supports sustainable growth by turning everyday interactions into powerful reputation-building opportunities. Overall, it offers an affordable, efficient, and user-friendly way for businesses to manage customer feedback and boost their brand image.

What is Seven24?

Capture authentic user feedback as they interact with your product, allowing our AI to convert this information into practical tasks. By gathering direct insights from your clientele, you can address concerns discreetly while also publicly celebrating positive remarks. Utilizing topic modeling, the feedback is transformed into prioritized tasks according to the quantity of responses obtained. At the outset of your onboarding process, simply provide a link or a CSV file, and we will streamline your feedback into organized tasks. Leverage sentiment analysis to channel favorable comments toward review platforms. In the past, delving into extensive hours of recordings was a cumbersome challenge that demanded a substantial workforce. Seven24 effectively gathers and analyzes feedback to assess sentiment, motivating users to share positive reviews on sites like Google Maps and Trustpilot. Concurrently, negative feedback prompts actionable tasks on your dashboard, allowing you to swiftly address issues and build customer loyalty. With Seven24’s innovative generative AI, the once arduous task of analyzing large amounts of feedback has been simplified, improving your operations and boosting customer engagement. Now, organizations can respond quickly and efficiently to the voices of their users, ensuring that no valuable insight goes unaddressed. This newfound agility empowers businesses to not only solve problems but also to strengthen relationships with their customer base.

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Integrations Supported

Integrations Supported

Google Sheets
Microsoft Excel

API Availability

API Availability

Pricing Information

$25/month
Free Trial Offered?

Pricing Information

$49 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

DiscoveryMark

Date Founded

2025

Company Location

United States

Company Website

visiblefeedback.com

Company Facts

Organization Name

Seven24

Company Location

Canada

Company Website

www.seven24.ai/

Categories and Features

Customer Feedback

Not specified

Categories and Features

Customer Feedback

Not specified

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