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What is Visibrain?

Visibrain functions as an all-encompassing tool for social listening and media tracking, serving the needs of brands, government institutions, and communication agencies. The platform monitors public content across diverse social media channels and online sources, boasting features like topic filtering, trend and influencer analysis, customizable dashboards, data export options, real-time alerts, and scheduled reports. Organizations leverage this tool to monitor their brand reputation, analyze competitors, appraise marketing campaigns, follow events, and spot emerging challenges as they arise. Its capability to deliver detailed insights further enhances its value as a crucial resource for informed strategic planning. Ultimately, Visibrain empowers users to make data-driven decisions that can significantly impact their operations.

What is Konnect Insights?

Harness the power of Konnect’s Listening tool to engage with a myriad of discussions across various online platforms and social media, allowing you to uncover valuable insights regarding customer sentiments about your brand, competitive dynamics, industry movements, and the success of your marketing campaigns. By keeping a close watch on all pertinent dialogues that influence your business on the web and social channels, you can effectively connect with your audience through their preferred mediums. Implement advanced automated workflows and CRM systems to route conversations to the right teams, thereby enhancing response efficiency and enabling a thorough evaluation of your efforts. Konnect Insights Social CRM further enriches customer experience with its visually engaging dashboards and business intelligence tools that illuminate your online reputation and social media standing. You'll gain in-depth visibility into your share of voice, sentiment assessments, media type classifications, and metrics from various social platforms for both your brand and your competitors, alongside comprehensive reports detailing response times and other essential performance metrics. By utilizing these insights, you can fine-tune your strategic approaches, foster deeper customer relationships, and ultimately propel your organization toward superior results. Additionally, this data-driven methodology empowers you to stay ahead in a rapidly evolving market landscape, ensuring that your brand remains responsive and relevant.

Media

No images available

Media

Integrations Supported

Microsoft Teams
Slack
Telegram

Integrations Supported

5X
Aircall
App Store
Axis LMS
Facebook Ads
Gmail
Google Analytics
Google Business Profile
Google Play
Meta Ads
WhatsApp
YouTube

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$29 per user per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Visibrain

Date Founded

2011

Company Location

France

Company Website

www.visibrain.com

Company Facts

Organization Name

Konnect Insights

Date Founded

2014

Company Location

India

Company Website

konnectinsights.com

Categories and Features

Media Monitoring

Not specified

Social Listening

Not specified

Categories and Features

Customer Experience

Not specified

NPS

Not specified

Social CRM

Not specified

Social Listening

Not specified

Survey

Not specified

Popular Alternatives

Popular Alternatives

Onclusive Social Reviews & Ratings

Onclusive Social

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