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OmnilertEnhance safety by identifying potential dangers ahead of time and acting swiftly through advanced visual gun detection technology. Our AI-driven Gun Detect software ensures dependable, round-the-clock surveillance of security cameras, facilitating the seamless implementation of an early detection system for firearms. Additionally, our Emergency Communications and Automation Platform enhances situational awareness by automatically executing emergency response protocols and safety measures. We empower you to make the most of each moment, safeguarding your personnel from various hazards, whether from firearms or extreme weather conditions. By prioritizing the protection of your workforce, facilities, and operations, you can face any contemporary threats with confidence. With our solutions in place, you can ensure a safer environment for everyone involved.
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QEvalManual call center QA covers 1 to 5% of interactions. The other 95% goes unreviewed. QEval closes that gap with AI-powered quality assurance that scores every voice, chat, and email interaction automatically. The platform combines speech analytics, sentiment analysis, compliance monitoring, keyword detection, automated evaluation workflows, agent coaching tools, gamification, and 110+ analytics dashboards. Compliance includes PCI, HIPAA, and GDPR at 98% accuracy with real-time violation alerts. The scoring engine is trained on 138M+ contact center interactions and delivers 94% classification accuracy. Organizations deploy QEval in 30 days, three to four times faster than typical quality monitoring platforms. Etech Global Services developed QEval through 20+ years of operating contact centers for Fortune 500 clients in healthcare, telecom, retail, banking, and BPO. ISO 27001, SOC 2, PCI-DSS certified. Built for QA managers, CX directors, and operations leaders replacing manual QA. Additional capabilities include call recording and playback, screen capture for desktop activity review, customizable evaluation scorecards, QA calibration sessions to ensure scoring consistency across evaluators, and dispute management workflows for agents to challenge scores. The platform supports omnichannel quality monitoring with unified scoring across phone, chat, email, and social media interactions. Supervisors access real-time dashboards to monitor live calls and intervene when needed. Automated alerts flag compliance risks, negative sentiment spikes, and performance drops instantly. Role-based permissions, audit logging, and end-to-end encryption meet enterprise security requirements. QEval connects with CRM, ACD, workforce management, and telephony systems through API integrations. Multi-site and multilingual support enables centralized QA management across geographically distributed contact center operations.
What is Viso Now?
Viso Now is a web-based platform focused on computer vision, allowing users to create and implement vision applications by utilizing prompts or video inputs. Users are able to specify particular scenes, events, or conditions for monitoring, and the platform helps generate vision agents that evaluate the footage, identify pertinent activities, and share insights with connected tools. It includes a variety of templates tailored for applications such as workplace safety audits, quality assurance processes, queue management, equipment oversight, and operational evaluations. Users are also empowered to modify agent guidelines and outputs, review results via dashboards, and integrate their setups with cameras, video archives, cloud storage, and alert systems. Targeting teams in operations, safety, quality assurance, engineering, AI, and systems integration, Viso Now allows for the prototyping and execution of visual monitoring strategies without requiring labeled datasets or custom training for models. A complimentary plan offers daily credits, while premium subscriptions increase usage quotas and introduce more collaborative features, making it suitable for diverse organizational demands. This adaptability enables teams to swiftly customize the platform to align with their specific monitoring needs, enhancing overall operational efficiency. By leveraging Viso Now, organizations can significantly improve their approach to visual data analysis and management.
What is Eyeris?
At Eyeris, our drive for excellence is fueled by the diverse backgrounds of individuals, from hardworking night-shift employees to caring parents and driven entrepreneurs. We create technology that caters to all drivers, with a focus on enhancing safety and improving the overall driving experience. Utilizing in-cabin cameras as primary sensors, we effectively monitor the behavior of both drivers and passengers. Our Eyeris AI Software astutely interprets the complete interior captured by these cameras, leveraging data from multiple sensor types to ensure high accuracy through the use of redundant information. With continual improvements in hardware, we are now able to deploy advanced AI software with increased efficiency and speed. Our sophisticated vision-based neural networks offer an extensive range of insights, all while utilizing state-of-the-art image sensors. Our pre-trained vision AI models are designed to understand the in-cabin environment under various lighting conditions, ensuring optimal performance. As we push the boundaries of innovation, we aim to elevate the standards of safety and comfort for every individual on the road, ultimately fostering a more secure driving landscape for all.
Media
No images available
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Pricing Information
$25/month
A free plan includes daily credits. The Pro plan starts at $25 per month; higher-tier plans offer additional capacity and team features.
Free Version
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Online Training
Training Options
Documentation Hub
On-Site Training
Company Facts
Organization Name
viso.ai
Date Founded
2014
Company Location
Switzerland
Company Website
viso.ai/viso-now/
Company Facts
Organization Name
Eyeris
Company Location
United States
Company Website
www.eyeris.ai/technology
Categories and Features
Computer Vision
Not specified