Ratings and Reviews 1 Rating

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • ISL Light Remote Desktop Reviews & Ratings
    1,568 Ratings
    Company Website
  • Zoho Assist Reviews & Ratings
    2,149 Ratings
    Company Website
  • CompanyCam Reviews & Ratings
    5,584 Ratings
    Company Website
  • ScreenMeet Reviews & Ratings
    37 Ratings
  • Atera Reviews & Ratings
    2,047 Ratings
    Company Website
  • SafetyCulture Reviews & Ratings
    607 Ratings
    Company Website
  • NinjaOne Reviews & Ratings
    5,275 Ratings
    Company Website
  • Admin By Request Endpoint Privilege Management Reviews & Ratings
    89 Ratings
    Company Website
  • Pylon Reviews & Ratings
    111 Ratings
    Company Website
  • ManageEngine OpManager Reviews & Ratings
    1,707 Ratings
    Company Website

What is Visual Assistance?

Visual Assistance is an innovative online customer service platform that facilitates real-time video collaboration and screen sharing. Customers can easily be invited to join sessions through SMS or email, streamlining the connection process. Agents gain the ability to visually diagnose issues by utilizing live camera feeds from mobile devices. The inclusion of voice chat enhances communication, enabling more natural discussions that lead to faster resolutions. Both users can employ annotation tools to emphasize specific details in images, improving clarity during troubleshooting. A comprehensive dashboard provides valuable insights into resource utilization, which aids in optimizing overall resource management. The primary advantages include swift session initiation, a user-friendly interface with robust security measures, expedited problem-solving, and a decrease in the need for onsite visits. This platform is ideal for various scenarios, including remote assistance, installation support, inspections, and training purposes, making it a versatile solution for many industries. Furthermore, the combination of features fosters a collaborative environment that enhances customer satisfaction and operational efficiency.

What is JP Interactive Viewer?

Elevate the potential of your Point Cloud, BIM models, and assorted 3D datasets by consolidating your projects within an intuitive digital platform. JPIV acts as a central hub for overseeing, visualizing, sharing, analyzing, and deriving insights from your 3D datasets, including point clouds, 3D meshes, BIM models, and 360 images, while also incorporating relevant project and asset information. Its cloud-based capabilities enable teams to quickly convert large 3D datasets into actionable insights, promoting enhanced collaboration among team members. You can effortlessly visualize, manage, and communicate about your project with stakeholders, all from one cohesive platform. The collaborative features, such as the annotation tool, improve communication among all parties involved, ensuring understanding and efficiency. With the capability for visual inspections accessible from any location at any time, granted you have internet and a web browser, the process becomes remarkably flexible. Moreover, the option to overlay and visualize new elements alongside BIM models, Point Clouds, and 360 images offers a thorough perspective on project advancements. By unifying all essential project data and 3D information in a single place, JPIV provides a dependable single source of truth, which is vital for sound decision-making and robust project management. This integrated method not only simplifies workflows but also greatly enhances productivity across teams, allowing for a more efficient and effective project execution. Additionally, the platform's versatility ensures that as projects evolve, teams can adapt swiftly and maintain alignment with their goals.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$50/month/5 users
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OptimaTech Limited

Date Founded

2023

Company Location

New Zealand

Company Website

www.optimatech.co.nz/

Company Facts

Organization Name

JP Global Digital

Company Location

United States

Company Website

jpglobaldigital.com/jp-interactive-viewer/

Categories and Features

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Categories and Features

BIM

2D Drawing
3D Modeling
Change Management
Collaboration
Conflict Tracking
Design Modeling
Document Management
For Facility Management
Mobile Access
Scheduling

Data Visualization

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

Popular Alternatives

Popular Alternatives

LixelStudio Reviews & Ratings

LixelStudio

XGRIDS
Blitzz Reviews & Ratings

Blitzz

Blitzz Remote Support
FARO Sphere XG Reviews & Ratings

FARO Sphere XG

FARO Technologies, Inc.