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What is Visual Retail Plus?

VRP provides an extensive selection of modules tailored to suit nearly every sector, allowing you to stay organized and boost efficiency. Whether your focus is on inventory control, staff management, or customer engagement, our software empowers you to concentrate on expanding your business instead of getting bogged down by details. With options for local, cloud, and hybrid server infrastructures, you can oversee your operations from any location using any device, offering both reassurance and the liberty to work remotely. The adaptability of VRP’s design is a fundamental aspect of its functionality, making it straightforward to customize the experience according to your requirements. We are dedicated to consistently improving VRP to provide you with the essential tools that will make your business the top choice for your customers. Our rapid response for customizations is crafted to fulfill your needs without delay. Moreover, VRP's customer relationship management system grants effortless access to customer information across multiple criteria, allowing you to monitor loyalty points, recognize VIP clients, add personalized notes, analyze sales history, manage house accounts, send email receipts, and much more. This all-encompassing strategy not only facilitates the cultivation of enduring customer relationships but also optimizes your business processes. Ultimately, this means that you can focus on what truly matters: delivering exceptional service and growing your enterprise.

What is UBSplus?

UBSplus® Utility Billing Software was created with the Utility Industry in mind, aiming to optimize tasks related to customer service, billing, and payment collection. Since it was launched in 1984, UBSplus® has undergone regular updates to adapt to the changing billing needs for services such as water, sewer, electricity, gas, and waste management. The software processes payments, adjustments, and various charges in real-time, allowing for immediate updates to customer accounts. One notable feature is the “Print Cash Receipts” function, which supports cash register-style payment entries, making it ideal for both front window and drive-through payment scenarios. This feature not only automatically calculates changes but also prints receipts using a specific printer for convenience. Moreover, a practical “Find” function enables users to search for customer accounts through multiple identifiers, including account number, last name, first name, phone number, social security number, or zip code. For even faster operations, the inclusion of barcoded account numbers on customer bills allows users to streamline payment entries with our Auto Sensing Barcode Scanner, enhancing the overall billing workflow. This all-encompassing approach ensures that every facet of utility billing is managed proficiently, thereby significantly boosting customer satisfaction and operational efficiency. As a result, UBSplus® continues to be a vital tool for utility providers looking to improve their service delivery.

Media

Media

Integrations Supported

FundCount
eCard Systems

Integrations Supported

FundCount
eCard Systems

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Visual Retail Plus

Date Founded

1991

Company Location

United States

Company Website

www.visualretailplus.com

Company Facts

Organization Name

Utility Data Systems

Date Founded

1972

Company Website

udsinc.com/utility_billing_software.htm

Categories and Features

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
eCommerce

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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