Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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What is VisualDx?
Boost diagnostic accuracy, conserve precious time, and reduce patient risk by leveraging VisualDx. This cutting-edge tool supports healthcare providers by refining their diagnostic reasoning and aiding in the prevention of common diagnostic pitfalls. By adopting a structured method for clinical reasoning, VisualDx promotes evidence-based decision-making that is essential for delivering quality healthcare. Utilizing VisualDx early in the diagnostic journey can dramatically decrease the likelihood of misdiagnosis, thereby enhancing overall healthcare efficiency. With a strong commitment spanning over twenty years, VisualDx is distinguished by its extensive collection of medical images that encompass all skin types. Research highlights its superiority in image diversity, with 28.5% of its collection showcasing dark skin tones, fulfilling a vital requirement in medical imaging. Physicians who integrate VisualDx into their workflow are over four times more likely to successfully diagnose patients presenting with severe infections. Conversely, those who do not utilize VisualDx experience diagnostic errors 28% of the time, which may lead to unnecessary antibiotic use and increase the risk of infections acquired in hospitals. This emphasizes the critical need for incorporating comprehensive imaging resources within clinical practices to elevate patient safety and improve the quality of care delivered to patients. Overall, the integration of such tools not only supports clinicians but ultimately enhances the healthcare system as a whole.
What is PTC SKD?
Companies that focus on service often encounter chaos and inefficiency when it comes to diagnosing issues, resulting in unnecessary visits from technicians, an overabundance of part returns, and a high rate of "no fault found" incidents. The PTC Service Knowledge and Diagnostics solution presents an advanced method by utilizing connected interactive diagnostics that automate problem identification and support remote diagnostics for smart, connected products (SCP) through a comprehensive knowledge base. Keeping up with PTC's latest advancements will provide insights into their groundbreaking releases and the forward-looking strategy for Service Knowledge and Diagnostics (SKD). In the automotive industry, adopting PTC's solutions has led to a remarkable reduction in service calls and dispatch needs, surpassing 20 percent. In addition, the time taken to resolve issues has significantly decreased, with improvements ranging from 20 to 75 percent, while also allowing for the rapid distribution of innovative solutions among teams. Furthermore, there has been a 40 percent reduction in diagnostic steps per call, which in turn has lowered service and warranty expenses, greatly improving equipment uptime. The ongoing enhancements brought about by PTC's diagnostic tools highlight their profound influence on optimizing service delivery and operational efficiency. This transformation not only benefits companies but also enhances customer satisfaction and trust in service reliability.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
$49.99 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
VisualDx
Date Founded
1999
Company Location
United States
Company Website
www.visualdx.com/evidence/
Company Facts
Organization Name
PTC
Date Founded
1984
Company Location
United States
Company Website
www.ptc.com/en/products/service-knowledge-diagnostics
Categories and Features
Categories and Features
Knowledge Management
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Work Instructions
Branding & Style Sheets
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Multi-Brand Publishing
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control