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What is Vital Software?

At Vital Software, we focus on creating software solutions that perfectly match your operational requirements. Our extensive offerings cover the entire automotive industry, establishing us as leaders in data-driven advancements within this field. We proudly serve prestigious OEMs, dealer groups, and dealership operations, enabling us to facilitate essential activities such as Customer Relationship Management (CRM), lead distribution, CSI management, and performance analysis for service and parts. Our adaptable system allows Business Development Centers (BDCs) to manage customer engagements customized to their unique business processes while effectively monitoring customer satisfaction through CSI scorecards. Additionally, Vital Software features a robust marketing suite that acts as an ideal platform for planning, executing, and assessing marketing strategies across the dealer network. Users can easily design, manage, and evaluate campaign outcomes, launching mail, email, and SMS initiatives with a single click to enhance personalized communication. This combination of versatility and performance guarantees that our software not only satisfies but surpasses the changing needs of the automotive sector, helping businesses thrive in a competitive landscape. Ultimately, we are dedicated to empowering our clients with the tools necessary to achieve success and drive innovation.

What is Auto/Mate?

The merger of DealerSocket and Auto/Mate has resulted in a groundbreaking platform designed specifically for dealers, driven by cutting-edge innovation. By prioritizing the needs of dealers, they can achieve remarkable success through products that enhance profitability and ensure an excellent customer journey. The potential for your dealership is limitless, encompassing essential areas such as CRM, inventory management, digital shopping solutions, and website development. Imagining a DMS that not only supports your operations but also delivers top-notch assistance and exceptional software is quite feasible. With over four decades of experience, Auto/Mate has been delivering DMS solutions with professionalism and expertise. Our services are tailored to meet your dealership's diverse needs, and we collaborate with both major industry players and dealer groups of all sizes. As a result, your dealership can thrive in a competitive landscape with the right tools at your disposal.

Media

Media

Integrations Supported

Apple iPadOS
Google Chrome
HTML
Microsoft 365
Microsoft Excel
Microsoft Outlook
Microsoft Word
Mozilla Firefox
Safari

Integrations Supported

AutoRaptor CRM
DealerVault
Payment Nerds
Spyne
TEXT2DRIVE
myKaarma

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub

Company Facts

Organization Name

Vital Software

Company Location

Australia

Company Website

www.vitalsoftware.com.au

Company Facts

Organization Name

Auto/Mate

Company Website

www.automate.com

Categories and Features

Automotive CRM

Not specified

Categories and Features

Auto Dealer

Accounting
Contact Database
Document Management
New Car Dealer
Sales Management
Website Integration

Automotive CRM

Not specified

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