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What is Vix Pulse?

Vix Pulse is an innovative and reliable automated fare collection (AFC) system that is transforming the realm of transit payments, ticketing, and enhancing overall passenger satisfaction. Currently, a myriad of business and technology trends are shaping public transportation and fare collection, driving substantial progress and creativity within the industry. The swift uptake of contactless EMV and diverse open payment solutions is enabling transit operators to accommodate a broader range of payment methods, thus providing passengers with greater flexibility in their payment choices. With more than 90 percent of individuals possessing smartphones in various regions, mobile technology is increasingly becoming integral to the transit experience for a growing demographic of users. Notably, the capability for customers to independently oversee all aspects of their transit journey is becoming increasingly important. As transit operators face competition from alternative service providers, they are realizing the necessity to improve the passenger experience urgently. Furthermore, there is a heightened focus on security and data integrity, which are essential for sustaining trust and confidence in the fare collection process. In this rapidly changing environment, continuous innovation and adaptation are required to address the evolving expectations of contemporary transit users. Consequently, this journey towards modernization emphasizes not only improved technology but also a commitment to enhancing user engagement and satisfaction.

What is Passio?

Passio offers a versatile modular platform designed for transit and mobility solutions specifically for agencies, campuses, and institutions, featuring capabilities such as real-time passenger updates, vehicle tracking, counting of passengers, onboard conveniences like WiFi and announcements, rider applications, ID verification, contact tracing, feedback collection, and operational management. By combining hardware with cloud-based software, operators can effectively manage fixed-route, shuttle, or on-demand transit services, as well as oversee parking and campus mobility programs, all through an integrated system. The passenger application, Passio GO, allows agencies to communicate details regarding stops, routes, estimated arrival times, and service alerts, while also providing automatic passenger counting and real-time analytics to help transit agencies analyze ridership patterns, costs, usage, and financial evaluations. Additionally, Passio’s services encompass on-demand and paratransit options, thanks to its acquisition of ParaPlan, which skillfully integrates scheduling, dispatching, and workflows for non-emergency medical transportation into one fluid process. This cutting-edge strategy not only boosts operational effectiveness but also substantially enhances the overall experience for users, making transit more accessible and user-friendly. Moreover, by leveraging advanced technology, Passio is paving the way for smarter and more efficient transit solutions that cater to the evolving needs of passengers and agencies alike.

Media

Media

Integrations Supported

Mosaiq

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Vix Technology

Company Location

Australia

Company Website

vixtechnology.com

Company Facts

Organization Name

Passio

Date Founded

2010

Company Location

United States

Company Website

passiotech.com

Categories and Features

Ticketing

Not specified

Categories and Features

Contact Tracing

Not specified

GPS Tracking

Not specified

Public Transportation

Not specified

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