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What is VizaLogix 360?

Imagine a future where the complexity of managing numerous OEM systems or spreadsheets for service and preventive maintenance schedules is completely eliminated. Envision a world where real-time insights into your clients' equipment condition provide early warnings of potential labor opportunities, allowing you to act before problems escalate. With 360², all your equipment data comes together in a single, integrated solution, delivering timely alerts that enhance service and parts opportunities for your dealership. Think about a typical scenario: a client's machine breaks down, leading to a flurry of phone calls, hasty technician dispatches, frantic parts searches, or even missed opportunities due to technician unavailability. In contrast, using 360² means you get preemptive notifications about equipment issues, enabling you to order necessary parts in advance and schedule maintenance before a failure happens. This proactive approach not only reduces equipment downtime for your clients but also creates a seamless service experience that builds trust and ultimately increases your dealership's profitability. By simplifying these processes, you can prioritize providing outstanding service while effectively driving your business growth. Furthermore, this shift allows you to allocate resources more efficiently, further enhancing your operational effectiveness and customer satisfaction.

What is PENTA Field Service?

Field Service operations have transitioned from a purely reactive model, where technicians would address equipment breakdowns, to a proactive strategy made possible by sophisticated field service software solutions. This cutting-edge technology harnesses extensive data regarding your clients' machinery, gathered via mobile devices, allowing you to provide proactive service recommendations that can avert costly downtimes and unforeseen equipment failures. As a result, not only can you boost customer satisfaction, but you also have the potential to identify new sales avenues and build more robust relationships with your clientele. Whether your business revolves around manufacturing or distributing equipment such as cranes and conveyor belts, or if you are a contractor responsible for maintaining systems like boilers and fire protection apparatus, it is vital to investigate the functionalities of PENTA software to enhance your field service operations. By integrating such pioneering tools into your processes, your organization stands to gain substantial improvements in both operational efficiency and customer loyalty, ultimately leading to sustained business growth. In this ever-evolving landscape, embracing technological advancements is not just advantageous; it is essential for long-term success.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Foresight
Logi Analytics
Microsoft Dynamics 365
MySQL
OnBase
Salesforce
Texada Software

Integrations Supported

Amazon Web Services (AWS)
Foresight
Logi Analytics
Microsoft Dynamics 365
MySQL
OnBase
Salesforce
Texada Software

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VizaLogix

Date Founded

2018

Company Location

United States

Company Website

www.vizalogix.com/360-2/

Company Facts

Organization Name

Penta Technologies

Date Founded

1968

Company Location

United States

Company Website

www.penta.com/field-service-software/

Categories and Features

Categories and Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

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