Numa is the AI Customer Operations System purpose-built for dealerships that are losing revenue and customers to broken processes they've been patching for years. Every day, service calls go unanswered, advisors are buried fielding "where's my car?" instead of selling work, and managers don't hear about unhappy customers until the bad review is already live. Numa solves this at the infrastructure level, automatically following up with customers and giving advisors, reps, and managers real-time visibility into customer satisfaction across the entire operation. Operator answers and routes every inbound call so no opportunity goes dark. Status Updates proactively contacts customers so advisors aren't drowning in callbacks. Voice AI books appointments on the spot so customers never sit waiting. LiveCSI surfaces heat cases in real time so managers can step in before a CSI score takes the hit. Opportunities reaches out on declined services, open recalls, and equity moments, recovering revenue that would otherwise sit untouched. All of it runs through one unified system: one inbox, one shared context, nothing falling through the cracks. The result: revenue recovered, advisors freed up, and a customer experience that lifts CSI and builds lasting loyalty.
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Visual Planning serves as an effective tool for scheduling and managing resources, boasting an intuitive interface that makes it easy to navigate. Countless organizations leverage Visual Planning to enhance collaboration by seamlessly sharing their schedules and working together more effectively.
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ShopController
Automotive Repair Facilities -
Focus on expanding your auto repair business instead of getting bogged down with inventory and financial tasks. With advanced job tracking and workflow capabilities, managing service writers and mechanics becomes a seamless process.
Heavy-Duty Vehicle Maintenance
Shop Controller serves as the ideal solution for handling maintenance needs for heavy-duty vehicles.
Fleet Maintenance Oversight -
ShopController enables efficient management and monitoring of your fleet vehicles, whether they belong to your business or your clients.
Established in 1992, ShopController provides comprehensive tools for inventory oversight, scheduling of mechanic activities, workflow management, and equipment upkeep. The company boasts a proven history of effectively managing multiple sites and franchises. Don't miss out on the opportunity to request a complimentary online demonstration to see how it can benefit your operations.
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Digital Wrench
Digital Wrench is a software solution created by VMT Software specifically designed for repair shop operations. This tool can enhance efficiency and minimize the amount of paperwork involved, making it suitable for auto repair shops, motorcycle and ATV shops, as well as boat repair facilities.
The software offers a variety of features including the management of repair orders, inventory control, and historical invoicing. Additionally, it provides functionalities for tracking customers, monitoring time, managing invoices, executing marketing strategies, and scheduling appointments. It also supports the creation of work orders, estimates, and much more, ensuring a comprehensive approach to managing repair shop activities effectively.
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