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What is VizaLogix 360?

Imagine a future where the complexity of managing numerous OEM systems or spreadsheets for service and preventive maintenance schedules is completely eliminated. Envision a world where real-time insights into your clients' equipment condition provide early warnings of potential labor opportunities, allowing you to act before problems escalate. With 360², all your equipment data comes together in a single, integrated solution, delivering timely alerts that enhance service and parts opportunities for your dealership. Think about a typical scenario: a client's machine breaks down, leading to a flurry of phone calls, hasty technician dispatches, frantic parts searches, or even missed opportunities due to technician unavailability. In contrast, using 360² means you get preemptive notifications about equipment issues, enabling you to order necessary parts in advance and schedule maintenance before a failure happens. This proactive approach not only reduces equipment downtime for your clients but also creates a seamless service experience that builds trust and ultimately increases your dealership's profitability. By simplifying these processes, you can prioritize providing outstanding service while effectively driving your business growth. Furthermore, this shift allows you to allocate resources more efficiently, further enhancing your operational effectiveness and customer satisfaction.

What is Summit Service System?

The Summit Service System is specifically crafted to empower you in managing your operations, improving customer service, and optimizing job management, whether you are addressing scheduled services or urgent requests. This system supports your business growth by implementing automatic scheduling for future services and sending reminders for repeat clients. Each task can have its service frequency tailored to fit your needs, while technicians can access a wealth of information, including detailed schematics, site images, and inventory management for parts. The platform also features options for flat-rate pricing alongside robust invoicing capabilities. With its Summit dispatch interface, you can proficiently oversee workflows, manage technicians' schedules, and prioritize jobs according to urgency and service dates. Additionally, auxiliary information screens allow for thorough tracking of site tank details, laboratory samples, manifests, and waste disposal records. Handling customer reimbursements for grease and bio-fuel collectors is streamlined and efficient as well. After completing a job, converting work orders into payments and invoices is a quick and straightforward process, ensuring a smooth transition from service delivery to billing. This cohesive strategy not only simplifies operational tasks but also significantly boosts the overall effectiveness of customer relationship management, ultimately leading to a more organized and productive business environment.

Media

Media

Integrations Supported

Foresight
Microsoft Dynamics 365
Salesforce
Texada Software

Integrations Supported

Foresight
Microsoft Dynamics 365
Salesforce
Texada Software

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VizaLogix

Date Founded

2018

Company Location

United States

Company Website

www.vizalogix.com/360-2/

Company Facts

Organization Name

Ritam Technologies

Date Founded

1981

Company Location

United States

Company Website

www.ritam.com/serviceprogram

Categories and Features

Categories and Features

Equipment Rental

Asset Tracking
Barcoding
Billing and Invoicing
Customer Management
Inventory Management
Maintenance Management
Order Management
Reservations Management
Utilization Reporting

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