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What is VoIP Spear?

VoIP Spear is a dedicated service for monitoring and alerting regarding voice quality issues. We keep a constant watch on your call quality and promptly inform you when any problems arise. You'll always be the first to know if your call experiences a drop in quality, which tends to happen at the most inconvenient times. It can be quite annoying to repeatedly ask, "Can you hear me?" or "Can you repeat that?" when encountering quality issues. These problems are often sporadic, so they might not be present when tech support is available to assist you. VoIP Spear continuously tracks VoIP quality throughout the day and can alert you even while you’re asleep. The service provides a numerical score that evaluates your voice quality, ranging from poor (1) to excellent (5), referred to as the Mean Opinion Score (MOS)—a recognized industry benchmark for assessing voice quality. With servers strategically positioned in over 15 major cities globally, VoIP Spear ensures that you can test your VoIP capabilities effectively. Our infrastructure spans North America, South America, Europe, and the Asia/Pacific region, providing comprehensive coverage and reliable service. This way, you can communicate with confidence, knowing that your call quality is being monitored around the clock.

What is Verizon VoIP Business Digital Voice?

Explore a reliable and feature-rich VoIP phone system designed with user-friendliness and effective management in mind. This platform includes mobile and desktop applications that support remote work, complemented by over 45 powerful features aimed at boosting your business's efficiency. VoIP Business Digital Voice functions as a professional communication tool that utilizes a secure cloud-based VoIP network, streamlining your call handling through desk phones and mobile apps for smooth business operations. It is particularly beneficial for organizations where customer accessibility is vital, as well as those needing to route calls efficiently to the right staff members and promptly respond to customer inquiries or urgent requests. With an extensive array of more than 45 advanced calling features, such as automatic call forwarding, voicemail to email, and easy call transfers across devices, your communication processes will be significantly improved. Furthermore, the cloud-based VoIP system guarantees that your business remains accessible during power outages by redirecting calls to a predetermined alternate number, ensuring you stay connected at all times. This all-encompassing solution not only improves communication but also strengthens your business continuity strategies, making it a critical asset for any organization. Ultimately, investing in this VoIP system means prioritizing seamless interactions and operational resilience in a fast-paced business environment.

Media

Media

Integrations Supported

Verizon Network Detection and Response

Integrations Supported

Verizon Network Detection and Response

API Availability

Has API

API Availability

Has API

Pricing Information

$10 per month
Free Trial Offered?
Free Version

Pricing Information

$35 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Toepoke Software

Date Founded

2007

Company Location

Canada

Company Website

voipspear.com

Company Facts

Organization Name

Verizon

Date Founded

1983

Company Location

United States

Company Website

www.verizon.com/business/

Categories and Features

VoIP Monitoring

Alerts / Notifications
Call Detail Record (CDR) Analysis
Call Quality Monitoring
IP SLA Monitoring
Jitter Testing
Latency Monitoring
MOS Monitoring
Packet Loss Monitoring
QoS Monitoring
Reporting / Analytics
Troubleshooting

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

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