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What is VoIPco Telecom?

VoIPco provides an extensive range of services and an impressive array of features aimed at enhancing your company's telecommunications experience. By utilizing VoIPco, businesses can modernize their phone systems and potentially see a return on investment within 6 to 12 months. You can utilize your telecom services across various devices connected to your IT network, such as desktop phones, mobile devices, and computers. The Unified Communications (UC) system integrates voice, video, chat, and contact center/IVR applications smoothly, leading to significant improvements in communication and overall productivity. Our robust software and services empower you to manage your account effectively while seamlessly integrating our premium cloud communication solutions, ensuring that your business operates efficiently and remains competitive in today's fast-paced environment.

What is Insider Telecom?

You can obtain an effective business phone system without breaking the bank. At Insider Telecom, we simplify access to advanced tools for small businesses across the United States. We provide the necessary equipment for as long as you require, allowing you to take advantage of essential features such as caller ID, conference calling, call forwarding, and intercom services. Importantly, you won't have to make any upfront investments to acquire a comprehensive business phone system. This is what sets Insider Telecom apart from the competition. Our dedicated support team recognizes that not everyone is familiar with telecommunications jargon, so they are equipped to listen to your unique needs and assist you in selecting the ideal phone system for your requirements. We strive to ensure that you feel assured in your choice of platform and confident in the service you receive. Ultimately, we believe that every business deserves access to top-notch communication tools.

Media

Media

Integrations Supported

ConnectWise Automate
Microsoft 365
Salesforce
Sugar Connect
Zapier

Integrations Supported

ConnectWise Automate
Microsoft 365
Salesforce
Sugar Connect
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$12.99 per month
Free Trial Offered?
Free Version

Pricing Information

$17.95 per user per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VoIPco Telecom

Date Founded

2007

Company Location

United States

Company Website

www.voipco.com

Company Facts

Organization Name

Insider Telecom

Date Founded

2011

Company Location

United States

Company Website

www.insidertelecom.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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