Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Birdeye Reviews & Ratings
    4.7 out of 5 stars 5,194 Ratings
    Company Website for Birdeye
  • Extole Reviews & Ratings
    4.8 out of 5 stars 71 Ratings
    Company Website for Extole
  • FirstPromoter Reviews & Ratings
    4.7 out of 5 stars 67 Ratings
    Company Website for FirstPromoter
  • DoctorConnect Reviews & Ratings
    4.7 out of 5 stars 85 Ratings
    Company Website for DoctorConnect
  • LALAL.AI Reviews & Ratings
    4.3 out of 5 stars 5,443 Ratings
    Company Website for LALAL.AI
  • Procare Reviews & Ratings
    4.6 out of 5 stars 3,576 Ratings
    Company Website for Procare
  • Total ETO Reviews & Ratings
    4.6 out of 5 stars 46 Ratings
    Company Website for Total ETO
  • PathSolutions TotalView Reviews & Ratings
    4.7 out of 5 stars 44 Ratings
    Company Website for PathSolutions TotalView
  • Boostero Reviews & Ratings
    4.2 out of 5 stars 65 Ratings
    Company Website for Boostero
  • Secure Eraser Reviews & Ratings
    5.0 out of 5 stars 15 Ratings
    Company Website for Secure Eraser

What is VocalReferences?

VocalReferences, developed by Local Hits Media LLC, addresses a prevalent challenge faced by business owners: maximizing the benefits of positive customer feedback. Our client base spans the globe, and we are continually innovating and launching new features to enhance our services. This commitment to improvement ensures that businesses can effectively harness their customers' praise.

What is Merchant Centric?

Analyze the insights gathered from customer reviews that positively impact sales, and engage with clients on the platforms where they are most active. Discover the valuable elements hidden within customer feedback data to identify the crucial factors that boost revenue for your business. Obtain actionable insights that will enable you to surpass both national and local competitors in your industry. By investigating the strategies of high-performing companies nationwide, you can implement best practices that align with their success. Research indicates that extended wait times for food after ordering significantly harm revenue compared to top competitors. Evaluate your food delivery processes to guarantee that your kitchen staff and servers are adequately trained. Highlight the components of customer feedback that have a direct correlation with your sales outcomes. Ensure that all levels of management are aware of their performance metrics across regional, district, and individual locations. Monitor business performance by identifying operational and staffing hurdles, while also reviewing feedback for all your establishments from a unified platform. Furthermore, synchronize customer feedback from your website with insights from social media to boost overall customer satisfaction and drive improvements. This holistic strategy will not only optimize your operations but also cultivate a deeper relationship with your customers, ultimately leading to sustained growth. By continuously refining these processes, you can enhance your business's resilience in a competitive market.

Media

Media

Integrations Supported

Weebly
Wix
WordPress
YouTube

Integrations Supported

Alexa
Apple Maps
Bing
Demandforce
DoorDash
Facebook
Google Assistant
Google Maps
Healthgrades
Instagram
OpenTable
PAR Engagement
Siri
Tripadvisor
X (Twitter)
Yelp

API Availability

API Availability

Pricing Information

$8.99 per month
Free Trial Offered?

Pricing Information

$49.95 per month

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Local Hits Media

Date Founded

2008

Company Location

United States

Company Website

www.vocalreferences.com

Company Facts

Organization Name

Merchant Centric

Company Location

United States

Company Website

www.merchantcentric.com

Categories and Features

Referral

Feedback Management
Lead Engagement
Referral Tracking

Reputation Management

Response Management
Review Generation
Review Monitoring

Categories and Features

Brand Management

Not specified

Business Performance Management

Dashboard
Predictive Analytics

Customer Advocacy

Campaign Management
Communication Management
Reporting/Analytics

Customer Engagement

Communication Management

Customer Experience

Dashboard
Feedback Management
Sentiment Analysis
Survey Management
Trend Analysis

Customer Loyalty

Customer Activity Tracking

Customer Satisfaction

Complaint Monitoring
Survey Management

Reputation Management

Campaign Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Monitoring

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis

Social Media Management

Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Reporting/Analytics
Social Media Monitoring

Popular Alternatives

Revetize Reviews & Ratings

Revetize

5.0 out of 5 stars

Popular Alternatives

Bravo POS for Gun Stores Reviews & Ratings

Bravo POS for Gun Stores

Bravo Store Systems
4.7 out of 5 stars
TechValidate Reviews & Ratings

TechValidate

SurveyMonkey
Orca Reviews & Ratings

Orca

Orca by Cortez Labs
TechValidate Reviews & Ratings

TechValidate

SurveyMonkey
GMBapi.com Reviews & Ratings

GMBapi.com

5.0 out of 5 stars