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What is Vocca?

Vocca is an advanced cloud-based AI voice solution specifically designed for healthcare organizations, streamlining patient communication and scheduling with remarkable efficiency. This innovative virtual assistant is available around the clock, handling incoming calls, organizing, changing, and canceling appointments within pre-existing scheduling or patient management systems, while also responding to questions about visits and necessary preparations. Furthermore, it sends out confirmations and reminders for appointments, makes outbound follow-up calls, manages waitlists, and can escalate urgent or complex issues to staff with a detailed call summary. The user-friendly dashboard enables teams to monitor calls and bookings across multiple locations effortlessly. Vocca caters to workflows in over 20 healthcare specialties, including medical imaging, dentistry, ophthalmology, primary care, and hospital services, while integrating seamlessly with more than 20 different scheduling and patient management platforms. This service is specifically designed for healthcare practices and groups that seek to enhance patient access and reduce the burden of call management without requiring significant changes to their existing software systems. By adopting this comprehensive solution, healthcare providers can not only streamline their operations but also significantly boost the quality of the patient experience, ultimately leading to improved patient satisfaction and engagement.

What is Schedula?

Schedulaâ„¢ Patient Scheduling software is designed to facilitate quick and efficient organization of healthcare appointments for a variety of users. It supports the effortless scheduling and management of both one-time and repetitive patient visits across several resources. Poor scheduling practices can negatively impact revenue. In addition to being a superior scheduling tool, Schedula acts as a holistic resource for front desk revenue collection, charge reconciliation, eligibility checks, and other essential features. Available both as part of the BrickMed Office suite and as a standalone product, Schedulaâ„¢ caters to the diverse demands of the healthcare industry. This adaptability allows healthcare providers to streamline their workflows while significantly improving patient satisfaction and operational efficiency. By integrating various functionalities, Schedula empowers healthcare facilities to maximize their potential and deliver high-quality service.

Media

Media

Integrations Supported

Doctolib

Integrations Supported

BrickMed Office

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$2,995 one-time payment
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

Windows

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Vocca

Date Founded

2024

Company Location

United States

Company Website

vocca.com/en

Company Facts

Organization Name

BrickMed

Date Founded

1991

Company Location

United States

Company Website

www.brickmed.com

Categories and Features

AI Voice Agents

Not specified

Patient Scheduling

Not specified

Categories and Features

Medical Scheduling

Appointment Management
Facility Scheduling
Patient Records
Patient Scheduling
Physician Management

Patient Scheduling

Not specified

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