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Ratings and Reviews 4 Ratings
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CallShaperAn All-In-One Call Center Solution CallShaper’s cloud-driven software for call centers offers a straightforward approach to call management. Inbound and outbound call center managers benefit from CallShaper's dynamic, user-friendly, and adaptable platform for optimizing their operations. The platform is tailored to help call centers lower expenses and enhance return on investment. CallShaper collaborates with businesses to boost contact rates, monitor agent performance, manage leads and sales workflows, and optimize outreach efforts. Managers can easily route calls to different parties using the intuitive drag-and-drop interactive Voice Response (IVR) editor, which considers agent availability, type, and timing. CallShaper also enables call centers to examine databases to identify leads, whether landline or mobile, as well as manage Do Not Call list entries and track call abandonment rates, aiding customers in adhering to Telephone Consumer Protection Act (TCPA) regulations. Supervisors have the capability to upload leads in bulk, while agents can rely on call scripts to effectively address and resolve customer inquiries. Furthermore, with predictive and preview dialing features, marketing agents can streamline their call processes and gain insights into lead information prior to engaging with clients, thus enhancing overall productivity and efficiency.
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Twilio MessagingThe Twilio Messaging API is a vital resource for businesses aiming to seamlessly incorporate messaging functionalities into their applications. This robust RESTful API supports the global transmission and reception of SMS, MMS, and WhatsApp messages, enabling businesses to automate and scale their communication efforts effectively. By accommodating various sender types, including long codes, short codes, toll-free numbers, and alphanumeric sender IDs, Twilio ensures flexibility in message delivery. The Messaging Services feature further optimizes this process by allowing the grouping of global senders and implementing intelligent sending, which automates sender selection while managing compliance regulations. Additionally, the API's support for inbound webhooks facilitates programmatic handling of responses, fostering two-way customer interactions. With comprehensive documentation, sandbox testing, and strong support, Twilio empowers businesses to develop efficient, scalable, and compliant messaging solutions that enhance customer engagement and drive conversions.
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What is VoiceDrop.ai?
VoiceDrop transforms the landscape of business communication by offering AI-driven, personalized ringless voicemails that redefine audience engagement.
Cut through the digital clutter with captivating voicemails that deliver your message without the disruption of a standard phone call, ensuring your content remains memorable.
Leveraging VoiceDrop's advanced AI voice cloning technology, businesses can send tailored messages at scale, allowing every interaction to feel individualized while benefiting from efficient automation.
This innovative platform optimizes sales processes and improves team efficiency, resulting in unparalleled productivity and effectiveness.
Setting itself apart from rivals like SlyBroadcast, JustDeliverIt, SlyDial, Drop Cowboy, and Drop.co, VoiceDrop boasts exceptional features, including AI-driven customization, in-depth analytics, and a powerful API.
With its ringless voicemail capabilities, VoiceDrop facilitates seamless communication by routing messages straight to voicemail inboxes, all while adhering to compliance standards and enhancing response rates.
Additionally, it seamlessly integrates with HubSpot, Zapier, Make, and virtually every CRM system available, making it an indispensable tool for modern businesses.
VoiceDrop not only enhances communication but also empowers companies to engage their customers in a more impactful and meaningful way.
What is 360 SMS APP?
SMS is quickly becoming an essential component of the sales process. While the average email open rate hovers between 28% and 33%, SMS boasts an impressive open rate of 99%. Consequently, incorporating a text messaging application within your Salesforce organization can significantly accelerate deal closures for your sales team. You can utilize features like Workflows, Process Builders, and Apex Methods to send messages efficiently. Furthermore, you can manage threaded text conversations for any object through the Conversation View VF page. Bulk SMS capabilities are also available through Views, Reports, or Campaigns, facilitating easy batch texting.
360 SMS serves as a comprehensive solution for text messaging within Salesforce. This application empowers users to effectively communicate with both customers and business partners, enabling marketers to send batch texts and allowing administrators to automate triggered text messages and responses. We have designed a messaging platform tailored for the industry, which empowers leaders to enhance customer engagement through one-on-one conversations, bulk messaging, and AI-driven automated texting, ultimately fostering stronger relationships. This holistic approach not only streamlines communication but also drives better sales outcomes.
Integrations Supported
Salesforce
Acuity Scheduling
Bigin by Zoho CRM
BoomTown
CINC
ClickFunnels
HubSpot CRM
HubSpot Customer Platform
InvestorFuse
Kunversion+
Integrations Supported
Salesforce
Acuity Scheduling
Bigin by Zoho CRM
BoomTown
CINC
ClickFunnels
HubSpot CRM
HubSpot Customer Platform
InvestorFuse
Kunversion+
API Availability
Has API
API Availability
Has API
Pricing Information
$95/month
Free Trial Offered?
Free Version
Pricing Information
$20 or $7 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
VoiceDrop
Date Founded
2019
Company Location
United States
Company Website
www.voicedrop.ai/
Company Facts
Organization Name
360 SMS APP
Date Founded
2016
Company Location
United States
Company Website
360smsapp.com
Categories and Features
Categories and Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win