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What is VoiceSifter?

VoiceSifter presents a confidential platform that enables employees to provide feedback and obtain vital insights instantly. Our mission is to cultivate an environment that embraces diversity within organizations. By offering an anonymous feedback tool, we guarantee that every individual's voice is acknowledged, no matter the situation. Historically, the difficulty of managing anonymous feedback has posed a significant obstacle for numerous companies. However, VoiceSifter allows you to respond swiftly while ensuring your team members' anonymity is preserved. Utilizing text messaging as the primary means of anonymous communication is advantageous, as it is quick, straightforward, and always accessible. Employees often feel intimidated by the idea of expressing their thoughts in a workplace setting, but by supplying them with a channel that is available from both the office and home, you foster a sense of safety that promotes increased engagement. Moreover, the stress of making a phone call can dissuade many from sharing their insights, which underscores the critical importance of our platform in facilitating open dialogue. Ultimately, VoiceSifter not only enhances communication but also strengthens workplace relationships by encouraging a culture of transparency and trust.

What is Upland Rant & Rave?

Effectively manage customer feedback by utilizing real-time notifications to ensure resolution. Extract valuable insights into customer sentiments through customized data analysis, visual tools, and classification systems tailored to your specific business needs. Actively collect, assess, and respond to internal feedback to cultivate a workforce that is passionately committed to improving customer satisfaction. Create a more efficient delivery process by implementing proactive communication strategies. Reduce call center traffic while promoting a culture devoted to customer care. Embrace a digital-first approach to lower operational costs. Effortlessly gather feedback from various touchpoints throughout the customer journey. Decrease shopping cart abandonment and engage with the ‘silent shopper’ by setting up listening posts. Leverage immediate feedback to avert customer churn and enhance service quality. React to tenant issues more rapidly, thereby lowering the complexity and frequency of complaints. Moreover, keep customers updated through proactive communications to further lessen inbound call volume. This all-encompassing strategy not only improves the overall customer experience but also bolsters the efficiency of the organization as a whole. By integrating these practices, businesses can create a more responsive environment that prioritizes customer needs.

Media

Media

Integrations Supported

BlueVenn

Integrations Supported

BlueVenn

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VoiceSifter

Date Founded

2014

Company Location

United States

Company Website

www.voicesifter.com

Company Facts

Organization Name

Upland Software

Date Founded

2010

Company Location

United States

Company Website

uplandsoftware.com/rantandrave/

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

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