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Google Cloud Speech-to-TextAn API driven by Google's AI capabilities enables precise transformation of spoken language into written text. This technology enhances your content with accurate captions, improves the user experience through voice-activated features, and provides valuable analysis of customer interactions that can lead to better service. Utilizing cutting-edge algorithms from Google's deep learning neural networks, this automatic speech recognition (ASR) system stands out as one of the most sophisticated available. The Speech-to-Text service supports a variety of applications, allowing for the creation, management, and customization of tailored resources. You have the flexibility to implement speech recognition solutions wherever needed, whether in the cloud via the API or on-premises with Speech-to-Text O-Prem. Additionally, it offers the ability to customize the recognition process to accommodate industry-specific jargon or uncommon vocabulary. The system also automates the conversion of spoken figures into addresses, years, and currencies. With an intuitive user interface, experimenting with your speech audio becomes a seamless process, opening up new possibilities for innovation and efficiency. This robust tool invites users to explore its capabilities and integrate them into their projects with ease.
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SquaretalkSquaretalk is an all-in-one contact center solution built specifically for modern sales teams. This powerful software improves how businesses of all sizes connect with prospects and customers, convert opportunities, and grow. Advanced features like VoIP, WhatsApp Business messaging, and AI automation help you shorten sales cycles and elevate outreach without adding more complexity or increasing costs. Squaretalk’s platform provides omnichannel communication, powerful call-handling features, automated transcripts, sentiment analysis, contact management, customizable workflows, advanced reporting, enterprise-grade security, and affordable scalability. We provide phone numbers in 150+ popular and niche destinations, so your businesses can easily establish and maintain a local presence, build trust, and expand globally. Discover how Squaretalk’s cloud contact center platform can enhance your team’s performance, connection rates, and success today.
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Enterprise BotOur advanced AI functions as an unparalleled agent, expertly equipped to address inquiries and assist customers throughout their entire experience, available around the clock. This solution is not only economical and efficient but also brings immediate domain knowledge and seamless integration capabilities. The conversational AI from Enterprise Bot excels in comprehending and replying to user inquiries across various languages. With its extensive domain expertise, it achieves remarkable accuracy and accelerates time-to-market significantly. We provide automation solutions that seamlessly connect with essential systems, catering to sectors such as commercial or retail banking, asset management, and wealth management. Customers can easily monitor trade statuses, settle credit card bills, extend offers, and much more. By simplifying responses to intricate questions regarding insurance products, we enable enhanced sales and cross-selling opportunities. Our intelligent flows facilitate the quick reporting of claims, streamlining the claims process for users. Additionally, our AI interface empowers customers to inquire about ticketing, reserve tickets, check train schedules, and share their feedback in a user-friendly manner. This comprehensive support ensures that every aspect of the customer journey is smooth and efficient.
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Community PhoneTransforming communication within your organization, our service integrates your business phone number seamlessly with the devices of your employees. Featuring a host of impressive functionalities, callers can easily navigate through a professional voice-guided dial menu, allowing them to make purchases, access MP3s, or connect with specific team members effortlessly. You can make and receive calls using your number across multiple devices without callers realizing that there are different lines involved. Employees enjoy the advantages of concealed in-house menus, the ability to transfer calls, and the convenience of sending voicemails straight to their email, all via a user-friendly dialpad. Best of all, implementing these innovative business capabilities requires no extra software or hardware, ensuring a straightforward transition. Your dialpad becomes a dynamic resource, making it simple to transfer either your business or personal number with just a single touch. Select from a variety of modern voice features designed specifically for your business or personal line, and we will manage the activation on your existing phone with minimal effort required from you. Our dedication lies in adapting your number to meet your changing requirements whenever you need it, ensuring that your communication remains efficient and effective. This flexible approach not only streamlines operations but also enhances overall productivity within your team.
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QEvalManual call center QA covers 1 to 5% of interactions. The other 95% goes unreviewed. QEval closes that gap with AI-powered quality assurance that scores every voice, chat, and email interaction automatically. The platform combines speech analytics, sentiment analysis, compliance monitoring, keyword detection, automated evaluation workflows, agent coaching tools, gamification, and 110+ analytics dashboards. Compliance includes PCI, HIPAA, and GDPR at 98% accuracy with real-time violation alerts. The scoring engine is trained on 138M+ contact center interactions and delivers 94% classification accuracy. Organizations deploy QEval in 30 days, three to four times faster than typical quality monitoring platforms. Etech Global Services developed QEval through 20+ years of operating contact centers for Fortune 500 clients in healthcare, telecom, retail, banking, and BPO. ISO 27001, SOC 2, PCI-DSS certified. Built for QA managers, CX directors, and operations leaders replacing manual QA. Additional capabilities include call recording and playback, screen capture for desktop activity review, customizable evaluation scorecards, QA calibration sessions to ensure scoring consistency across evaluators, and dispute management workflows for agents to challenge scores. The platform supports omnichannel quality monitoring with unified scoring across phone, chat, email, and social media interactions. Supervisors access real-time dashboards to monitor live calls and intervene when needed. Automated alerts flag compliance risks, negative sentiment spikes, and performance drops instantly. Role-based permissions, audit logging, and end-to-end encryption meet enterprise security requirements. QEval connects with CRM, ACD, workforce management, and telephony systems through API integrations. Multi-site and multilingual support enables centralized QA management across geographically distributed contact center operations.
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What is VoiceTypr?
VoiceTypr is a robust offline voice-to-text application that harnesses AI technology and is available for both Windows and macOS, enabling users to dictate text in any situation where typing is feasible by simply using a designated hotkey. This innovative tool facilitates smooth transcription directly into an array of applications, such as chat editors, email fields, and coding environments, and it offers support for over 100 languages. Users have the option to select from various transcription settings that emphasize either speed or precision, in addition to enjoying intelligent formatting features that cater to everything from casual chats to formal documents. It also maintains an easily searchable history of transcriptions, which can be conveniently exported or copied, ensuring users can revisit their prior entries without hassle. Notably, all processing occurs locally, which protects the confidentiality of your audio data. Once you install the software and download your preferred model, you can swiftly establish a global hotkey and start dictating text for various purposes, be it coding, emails, notes, or messaging. Moreover, VoiceTypr includes drag-and-drop capabilities for transcribing audio files in multiple formats such as MP3, WAV, M4A, MP4, or MOV, coupled with hardware-accelerated performance and the option to activate the software via a global hotkey, all of which significantly enhance the user experience. With its extensive features and user-friendly design, VoiceTypr stands out as an excellent option for anyone aiming to simplify and accelerate their writing workflow. The combination of versatility and privacy makes it a compelling choice for both casual and professional users alike.
What is AirCaption?
AirCaption stands out as a robust transcription tool powered by AI, available for both Mac and Windows systems, and is tailored to make the transcription of audio and video files incredibly efficient. It operates entirely offline, ensuring that all users' media and captions are stored securely on their devices, thereby prioritizing privacy. This versatile application boasts support for transcription in an impressive 67 languages, utilizing advanced AI technologies provided by OpenAI. Users can easily create captions, adjust text and timing, and export their finished projects in multiple formats such as SRT, VTT, TXT, or directly into video files. Furthermore, AirCaption enables the upload and editing of existing caption files and comes equipped with user-friendly hotkeys to facilitate a smoother editing experience. The software is particularly beneficial for a wide variety of professionals, including video editors, podcasters, language enthusiasts, legal consultants, marketers, researchers, event coordinators, online course creators, and journalists seeking reliable transcription services. In addition, the batch processing capability allows users to transcribe entire folders of files at once, significantly boosting overall productivity. With its powerful features and user-centric design, AirCaption proves to be an invaluable asset for anyone needing high-quality transcription solutions.
Integrations Supported
ChatGPT
Claude
Cursor
Discord
Gmail
Linear
Notion
OpenAI
Slack
X (Twitter)
Integrations Supported
ChatGPT
Claude
Cursor
Discord
Gmail
Linear
Notion
OpenAI
Slack
X (Twitter)
API Availability
Has API
API Availability
Has API
Pricing Information
$35 per month
Free Trial Offered?
Free Version
Pricing Information
$9.99 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
VoiceTypr
Date Founded
2025
Company Location
United States
Company Website
voicetypr.com
Company Facts
Organization Name
AirCaption
Company Website
www.aircaption.com
Categories and Features
Categories and Features
Transcription
AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding