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What is Voicemaxx CE?

Intrado offers a comprehensive cloud-based calling solution designed for enterprises that is entirely managed and hosted. This service encompasses team collaboration features such as messaging, meetings, and mobility options, along with the advantages of Cisco Webex devices. Additionally, VoiceMaxx CE integrates the Cisco Hosted Collaboration Solution (HCS), a cloud service that builds upon the established on-premises Call Manager system provided by Cisco. This makes it an excellent option for medium to large businesses transitioning from traditional on-premise services. The solution is backed by Intrado's geo-redundant Data Centers, ensuring superior business continuity and disaster recovery capabilities. Furthermore, Intrado’s engineering team is on hand around the clock to provide support and assistance whenever needed. This level of support is crucial for maintaining seamless operations in a dynamic business environment.

What is Cisco Unity Connection?

Cisco Unity Connection is a robust solution for unified messaging and voicemail, providing users with various flexible methods to access their messages while easing the management burden for IT teams. Users can manage their communications via multiple platforms, including email, web browsers, Cisco Jabber, Cisco Unified IP Phones, as well as smartphones and tablets. In addition to this versatility, Unity Connection significantly enriches user experience with a variety of message access and delivery options, featuring voice commands, speech-to-text capabilities, and personalized video greetings. Emphasizing security, the system is equipped to handle complex global distributions, offering high availability, redundancy, and support for branch office resilience. Fully virtualized, Unity Connection is compatible with hardware designed to meet specific organizational needs. Furthermore, Cisco Prime Collaboration streamlines the deployment, provisioning, monitoring, and management of the complete voice and video infrastructure, making it a highly efficient solution for businesses. With its adaptable architecture and intuitive interface, Unity Connection ensures a smooth communication experience, catering to the demands of increasingly dynamic environments. This makes it an ideal choice for organizations looking to enhance their messaging systems.

Media

Media

Integrations Supported

Cisco Jabber
Cisco Unified Communications Manager
Cisco Webex
Dropbox
Kurmi Enterprise Suite
Salesforce

Integrations Supported

Cisco Jabber
Cisco Unified Communications Manager
Cisco Webex
Dropbox
Kurmi Enterprise Suite
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

$25.00/month/user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Intrado

Date Founded

1986

Company Location

United States

Company Website

www.intrado.com/en/enterprise-collaboration/calling/voicemaxx-ce

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

www.cisco.com/c/en/us/products/unified-communications/unity-connection/index.html

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Team Communication

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

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